Mortgage Advisor

United Federal Credit Union; Statesville (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

United Federal Credit Union seeks a Mortgage Advisor to provide quality lending expertise and financial counseling to members regarding real estate financing needs. Responsibilities include managing mortgage applications, developing relationships with the real estate community, and providing educational support.

Qualifications include a high school diploma, three years of real estate lending experience, and strong communication and analytical skills. This position is crucial for generating investment-quality mortgage loans and meeting loan growth objectives.

Qualifications

• At least three years of real estate lending experience required.
• NMLS registration required upon hire.
• Ability to analyze information and make sound decisions under pressure.

Responsibilities

• Provide financial counseling through interviewing and mortgage applications.
• Manage sales pipeline of mortgage applications.
• Develop relationships with real estate professionals.
• Work with branch lending personnel to support loan programs.

Skills

Real estate lending knowledge

Communication skills

Mathematical skills

Time management

Interpersonal skills

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Ellie Mae Encompass

Job description

General Summary

The Mortgage Advisor provide s quality real estate lending expertise through financial counseling and product awareness to Credit Union members regarding their real estate financing needs and generates investment quality mortgage loans by taking loan applications in support of loan growth objectives.

Essential Functions

• Provide financial counseling through interviewing, pre‑qualifying, and the mortgage loan application process. Time: 50%
• Monitor and manage sales pipeline consisting of mortgage applications taken but not yet closed; follow‑up with mortgage operations personnel as necessary to obtain loan status and outstanding conditions; assist with clearing of underwriting conditions as necessary; re‑structure loan terms and programs as necessary; monitor interest rate lock periods to ensure that locked rates are not allowed to expire; verify closing figures with operations personnel prior to loan closing. Time: 20%
• Develop and maintain relationships with the real estate/builder community to promote real estate loan programs. Represent the Credit Union at community real estate functions. Give educational presentations within the community. Time: 20%
• Work with branch lending personnel regarding real estate programs. Provide educational support to branches and members. Time: 10%

Education

High school diploma or equivalent.

Experience

• Three years real estate lending experience desired.
• NMLS registration required upon hire.

Knowledge, Skills and Abilities

• Thorough business knowledge of the real estate lending industry.
• Demonstrated secondary market skills and knowledge.
• Excellent communication skills.
• Knowledge of real estate laws, regulations, policies, and compliance.
• Ability to develop or improve loan products.
• Ability to develop strategy for seminars, presentations, and trade shows.
• Strong mathematical skills and ability to perform complex financial calculations with a financial calculator.
• Strong proficiency with sales systems, including CRM, Origination Software, and other common Microsoft office applications. Specific knowledge or ability with Ellie Mae Encompass origination software preferred.

Competencies

• Problem Solving
• Dealing with Ambiguity
• Time Management
• Demonstrates Courage
• Drive for Results
• Interpersonal Savvy
• Customer Focus
• Integrity and Trust
• Self-Development
• Business Acumen

Mental Requirements

• Ability to analyze and evaluate information.
• Ability to use good judgment and make sound decisions quickly.
• Ability to work and reason under pressure.
• Ability to prioritize in a multi-task environment.
• Ability to maintain a positive attitude and professional image.
• Ability to interpret lending guidelines and regulations.
• Demonstrated understanding of guidelines necessary to generate real estate loans.

Tools and Equipment Used

• All available general office equipment as needed.
• All available computer software and hardware as needed.

Working Relationships/Contacts

• Daily, personal/written/phone contact with Credit Union staff.
• Daily, personal/written/phone contact with Credit Union management.
• Daily, personal/written/phone contact with Real Estate community.
• Daily, personal/written/phone contact with Credit Union members.
• Daily, personal/written/phone contact with vendors.

Physical Demands

Work involves standing and walking for brief periods of time, but most work is done from a seated position. There is potential for eye strain from reading detailed reports and computer screens. Deadlines, workloads, and pressure to achieve goals may cause increased stress levels.

Working Conditions

Internal – Work is normally performed in a climate‑controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc.). No known environmental hazards are encountered in normal performance of duties. Length of day is unpredictable; long hours may be required to accommodate deadlines or special meetings.

External – Some overnight travel may be required; however, information on environmental conditions is not available.

EOE/Vets/Disability