Real Estate Loan Processor/Closer I

Secunm; Santa Fe (NM); On-site; USD 28,000 - 32,000; Full time

Job summary

State Employees Credit Union is hiring a Real Estate Loan Processor/Closer I in New Mexico. The role supports the real estate lending function, processes mortgage applications, and coordinates closings while ensuring compliance and accuracy throughout the loan lifecycle.

Strong organizational and communication skills are essential. Expect to handle multiple transactions, maintain files, review documents for potential errors, and work with underwriters and title companies to close loans

Qualifications

• Excellent verbal and written communication skills required.
• Strong math skills including basic operations and percentages.
• Proficient with office equipment, computers and Microsoft Office.
• Patient, tactful, with a positive attitude toward members and peers.
• Travel may be required.

Responsibilities

• Prioritize tasks to handle multiple transactions concurrently.
• Compile and maintain organized files and reports.
• Review loan applications for missing information and errors.
• Prepare loan packets for members and coordinate with underwriter.
• Review appraisals, income verifications, and titles for accuracy.
• Enter data into mortgage LOS and monitor underwriting progress.
• Prepare and review closing disclosures and fund loans.
• Ensure deadlines for submissions and closings are met.
• Input HMDA data prior to funding.
• Purge obsolete loan documents and respond to borrower inquiries.

Skills

Verbal & written communication

Math skills

Office machines & MS Office

Patience & customer service

Job-related travel

Education

HS diploma or GED

Lending/financial services experience

Job description

Position Title: Real Estate Loan Processor/Closer I

REPORTS TO: Real Estate Loan Supervisor

SUPERVISES: No

JOB STATUS: Non-Exempt

JOB GRADE 8: $20.00 - $23.53 Targeted Hourly Rate

JOB SUMMARY

This employee is responsible for answering basic real estate lending questions from members and for assisting in the perfection of all real estate mortgages, while directing member inquiries to the appropriate lending staff. Perform a variety of support duties related to the lending function.

All employees of State Employees Credit Union are proactive, result driven, and fully committed to the Credit Union's mission and vision. They strive to achieve the highest standards of excellence and consistently exceed the expectations established by Credit Union Management.

DUTIES/ RESPONSIBILITIES

• Effectively prioritize tasks in order to handle multiple transactions concurrently.
• Compile, analyze, and maintain organized files and reports.
• Check mortgage loan applications for missing information and potential errors.
• Prepare and send loan application packets to members.
• Order and review appraisals, income verification, title commitments and other documents for missing information and potential errors.
• Request additional information for the underwriter and loan officer as needed.
• Monitor the underwriting process and providing updates to loan officers and members.
• Enter accurate information into the mortgage loan origination software (LOS).
• Ensure all deadlines for submissions, underwriting decisions, and closing are met.
• Review pertinent financial and credit data used to structure a loan request that meets the member's needs.
• Prepare loan packages for review, including analysis of appraisal and title commitments.
• Process and prepare closing disclosures on all real estate loan applications.
• Gather and collect data necessary for loan documentation, approval, and closing.
• Respond to any borrower inquiry regarding the Closing Disclosure. A full understanding of this document and the figures noted for its completion is critical.
• Review closing documents to ensure they were executed correctly prior to funding.
• Input HMDA reporting information into the LOS system prior to funding.
• Fund mortgage loans by performing the applicable wire transfer transactions, general ledger deposits, and similar for all mortgage loans.
• Send mortgages to appropriate county for recording immediately after funding; work with title companies to ensure the mortgage is recorded in a timely manner.
• Maintain an exception list of lacking documentation, being sure to clear exceptions as soon as possible, and request assistance from the real estate loan officer as needed.
• Purge loan files by destroying out of date or unnecessary loan documents.
• Prepare release of mortgages as needed.
• Process and file all loan declines.
• Understand compliance issues & attends training as they relate to Real Estate Loan Processor, including but not limited to Bank Secrecy Act; Reg P; Patriot Act, CFPB Regulations and SAFE Act.
• Stay apprised and monitor trends and developments in the local real estate market, as well as the changing rules and regulations pertaining to the real estate market.
• Performs other duties as assigned.

EDUCATION/ EXPERIENCE

• Education or experience equivalent to a High School diploma or G.E.D certificate, in addition to some experience working in an office or administrative environment.
• Experience with lending or financial services a plus but not required.

REQUIRED SKILLS/ABILITIES

• Excellent verbal and written communication skills are necessary.
• Strong math skills such as addition, subtraction, multiplication, division and percentages.
• Knowledgeable of office machines, computers, and Microsoft Office suite.
• Demonstrate patience, tact, enthusiasm and positive attitude toward all members, peers and general public.
• Job Related Travel – As required.

EDUCATION/ EXPERIENCE

• Education or experience equivalent to a High School diploma or G.E.D certificate, in addition to some experience working in an office or administrative environment.
• Experience with lending or financial services a plus but not required.

GENERAL REQUIREMENTS

Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:

• Works in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
• Adheres to policy on Drug Free Workplace.
• Complies with company policies and procedures and local, state and federal regulations.

PHYSICAL REQUIREMENTS

• Physical Demands - Requires sitting for long periods of time, some standing, walking, kneeling, stooping, bending, lifting, grasping and fine hand coordination. Visual and aural acuity required.
• Finger and hand dexterity required.
• Must be able to lift 15 pounds maximum, with occasional lifting and/or carrying of objects weighing up to 10 pounds.
• Requires ability to remain calm under stressful situations.
• Must be able to access and navigate each department at the organization's facilities.

State Employees Credit Union offers a highly competitive benefits package

State Employees Credit Union of New Mexico is an Equal Opportunity Employer

Equal Opportunity Employer, including disabled and veterans.