Real Estate & Customer Experience Coordinator — Admin & Ops

Prologis; East Rutherford (NJ); On-site; USD 56,000 - 80,000; Full time

Benefits offered by this job

Healthcare

Dental & Vision

401(k) with company match

Paid time off + holidays

Job summary

Prologis in East Rutherford, New Jersey is seeking an experienced Real Estate & Customer Experience Coordinator & Administrative Assistant to support the New Jersey and New York markets. You will manage property records, invoices, meetings, travel, and office operations while partnering with Leasing, Accounts, and other internal teams.

Role emphasizes coordinating customer and vendor communications, handling sensitive information with discretion, and delivering timely follow-through in a

Qualifications

• 3+ years of administrative, customer service, or related experience.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organization and ability to meet deadlines with accuracy.
• Clear written and verbal communication skills.
• Ability to handle confidential information with discretion.
• Preferred: experience in commercial real estate; CRM/property management systems (Salesforce, Yardi); valid driver’s license and ability to travel.

Responsibilities

• Support Market Leader, Real Estate & Customer Experience Managers, and Maintenance Technician with scheduling, meetings, travel arrangements, presentations, expense reports, and other admin needs.
• Coordinate customer repair requests, monitor service tickets, communicate with vendors and Maintenance Technician, provide status updates.
• Process and code invoices, customer and vendor payments, and expense reports; assist with Accounts Receivable reporting.
• Prepare, distribute, and maintain customer and property documentation and data.

Skills

Microsoft Office

Administrative support

Communication skills

Customer service

Education

GED or High School Diploma

Tools

Salesforce

Yardi

Job description

Prologis in East Rutherford, New Jersey is seeking an experienced Real Estate & Customer Experience Coordinator & Administrative Assistant to support the New Jersey and New York markets. You will manage property records, invoices, meetings, travel, and office operations while partnering with Leasing, Accounts, and other internal teams.

Role emphasizes coordinating customer and vendor communications, handling sensitive information with discretion, and delivering timely follow-through in a