Real Estate Closing Coordinator

Hubstaff blog; Dover (DE); Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative agency seeks a Real Estate Closing Coordinator to ensure seamless transactions in the real estate industry. In this pivotal role, you'll manage administrative tasks and ensure compliance while delivering exceptional customer service. Your contributions will enhance the client experience, making every transaction smooth and efficient. Join a forward-thinking team that prioritizes communication and quality service, and be part of a company known for its commitment to excellence. If you have a passion for real estate and a knack for problem-solving, this role is perfect for you.

Qualifications

• 2+ years of experience in real estate closing roles.
• Exceptional customer service and communication skills.
• Proficient in Microsoft Office and real estate software.

Responsibilities

• Manage real estate escrow transactions with precision.
• Ensure compliance with regulatory requirements.
• Enhance client experience through exceptional service.

Skills

Customer Service

Communication Skills

Multitasking

Problem-Solving

Education

Experience as Escrow Officer

Experience as Closing Coordinator

Experience as Real Estate Paralegal

Tools

Microsoft Office

Accutitle

Google Suite

Vonage

Job description

Contract: Full-time Remote Contractor (40 hours weekly / 160 hours monthly)

Business Hours: Monday to Friday, 9 AM to 6 PM EST

Rate: $1,400 -$2,400 USD monthly / $16,800 -$28,800 USD annually

Availability to Start: Immediately

Client's Profile

This agency was established to provide consumer-friendly title services for home buyers, investors, and other real estate professionals. The secret to their success lies in their ability to deliver excellent communication and quality services at a fair price. Their team is dedicated to ensuring a seamless transaction process, prioritizing transparency and customer satisfaction. With a focus on innovation and a commitment to excellence, they have built a reputation for reliability and efficiency in the real estate industry.

What you'll do

As a Real Estate Closing Coordinator, your role is crucial in ensuring the seamless execution of real estate transactions. Success in this position means managing administrative and transactional tasks with precision and efficiency, maintaining a high level of accuracy, and delivering exceptional customer service. Your responsibilities will include:

Transaction Management:

• Complete real estate escrow transactions by fulfilling all necessary requirements.
• Collect and review required documents to ensure compliance and accuracy.
• Prepare and review CD/HUD forms using lender instructions, ensuring all financial aspects are accurately calculated and documented.
• Assemble, prepare, and review all closing documents before the closing date to ensure completeness and accuracy.
• Calculate prorated taxes and interest to ensure accurate financial disbursements at closing.
• Prepare and disburse checks as part of the closing process, ensuring all funds are correctly allocated and distributed.
• Balance and disburse funds to close escrow accounts, ensuring all financial transactions are accurate and compliant with regulations.

Compliance and Regulatory Adherence:

• Comply with all regulatory requirements by adhering to legal and industry standards throughout the closing process.
• Ensure all documentation and processes meet regulatory requirements, maintaining a high standard of compliance.

Client Experience Enhancement:

• Explore opportunities to add value to the client experience, ensuring clients feel supported and informed throughout the closing process.
• Provide exceptional customer service by addressing client inquiries and concerns promptly and professionally.
• Collaborate with clients, lenders, and real estate agents to ensure a smooth and efficient closing process, enhancing overall client satisfaction.
• Stay updated on industry trends and regulatory changes to continuously improve closing processes and client experience.
• Identify and implement process improvements to increase efficiency and accuracy in the closing process.
• Participate in professional development opportunities to enhance knowledge and skills relevant to real estate closing coordination.

What you should have

Must-haves:

• At least two years of experience as an Escrow Officer, Closing Coordinator, or Real Estate Paralegal.
• Demonstrated ability to provide exceptional customer service, handling client inquiries and concerns with professionalism and efficiency.
• Familiarity with real estate closing processes and regulatory requirements.
• Clear and confident English communication by phone and email, able to articulate complex information effectively.
• Strong multitasking abilities with a proven track record of efficiently managing multiple tasks and responsibilities.
• Proficient in Microsoft Office and Windows-based programs, with a typing speed of 45 WPM.
• Familiarity with Accutitle, Front, Google Suite (Gmail, Sheets, Calendar), and Vonage.
• At least 90 Mbps internet speed.

Nice-to-haves:

• Preference for a neutral North American accent.
• Strong logic-based problem-solving skills and comfort with numbers and calculations.
• Additional experience with other real estate software or tools beyond the required ones.
• Willingness to learn and adapt to new tools and processes as needed.
• Active pursuit of continued education or certifications relevant to real estate closing and escrow management.