Real Estate Assistant I/II

Trustmark Bank; Homewood (AL); On-site; USD 40,000 - 65,000; Full time

Job summary

Trustmark Bank in Homewood, AL seeks a Real Estate Assistant II to support the real estate loan process from application to closing and assist with post-closing portfolio management.

The role requires knowledge of commercial real estate documentation, strong organizational and communication skills, and the ability to coordinate with loan officers, attorneys, and reviewers to ensure accurate and timely processing.

Qualifications

• Two years of knowledge of commercial real estate collateral and loan documentation is required.
• Familiarity with bank policies, procedures, and loan software is preferred.
• Excellent verbal and written communication and organizational skills.

Responsibilities

• Coordinate all activity after loan closing to service and manage real estate portfolio.
• Assist with packaging, assembly, review, and delivery of loan documentation.
• Provide customer service and support to lenders and managers to enable sales and service.
• Train or supervise REA level I and secretaries as assigned.
• Perform additional duties as assigned.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Time Management

Retail Bank knowledge

Knowledge of commercial real estate**

Education

Two-year college training or equivalent

Tools

Microsoft Word

Excel

Commercial loan software

Job description

Overview

Level I Position Summary

The purpose of this job is to provide technical expertise and assistance in all aspects of moving loan applications through the real estate loan process to successful closing and provide assistance with portfolio management after the loans are closed.

Level II Position Summary

The purpose of this job is to utilize specialized Real Estate knowledge in order to provide assistance with portfolio management, perfection of loan documentation (pre and post-closing), and technical assistance as needed to relationship managers to ensure timely and accurate coordination of reviews, renewals, modifications, exceptions, and all other aspects of the real estate lending and portfolio management process.

Responsibilities

• All activity involved from taking the real estate loan application and moving it to and beyond the closing. This could involve but would not be limited to, packaging, assembly, review and analysis, delivery to loan officer, completion of requirements for delivery to CDP, actual closing activity, loan booking and final review to perfection.
• To assist with all activity after loan closing to successfully service and manage real estate portfolio. This could involve but would not be limited to, booking documentation, processing draws, exception processing for financial statements and collateral documents, follow-up on recordings, appraisals, insurance, and other financial documentation.
• Perform various administrative duties as needed for lenders and managers to allow them to spend maximum time on sales development and service activity.
• Customer service duties as well as the making of referrals/leads to officers and other divisions.
• Perform additional duties as assigned.

Level II Responsibilities

• Responsible for assisting with all activity after loan closing to successfully service and manage real estate portfolio, including processing draws and exceptions, reviewing credit ratings, tracking commitment letters and expirations, past dues, etc.
• Responsible for coordination and perfection of loan documentation after approval, including attorney, inspector, etc.
• Responsible for reviewing credit rating/recommendations, ensuring timely renewals, modifications, extensions, etc. Managing loan renewals, including negotiating terms and handling renewal through the approval process and closing.
• Responsible for ensuring accuracy in portfolio, past dues, exceptions, and other responsibilities directly related to portfolio management.
• Responsible for representing CRM in OCC and Loan Review, as needed, as it related to portfolio quality and exceptions.
• Training and possible management of REA (level I) and RE Secretaries as assigned
• Perform additional duties as assigned.

Qualifications

• Junior college/two-year college training or equivalent job related experience (including documentation, customer contact, loan closing, etc.)
• Two (2) years' knowledge of commercial real estate collateral, security documentation, lien perfection requirements, and loan compliance regulations required
• Retail Bank knowledge including product knowledge and sales skills
• Knowledge of commercial real estate loan documentation preferred
• Interpersonal Skills
• Organizational Skills
• Communication Skills - verbal and written
• Time management skills
• Excellent computer skills in Microsoft Word and Excel
• Knowledge of bank policies, procedures, and commercial loan software preferred
• Knowledge of commercial real estate loan documentation preferred

Level II Qualifications

• Minimum two (2) years prior experience as a Real Estate Assistant I or experience in commercial real estate collateral, security documentation, lien perfection requirements, and loan compliance regulations
• The ability or experience working with loan systems to help bring loan packaging requirements to completion.
• In-depth and functional understanding of Commercial Real Estate and hands‑on experience in related loan documentation (required)
• Excellent interpersonal skills
• Good organizational skills
• Good verbal and written communication skills
• Excellent time management skills
• Proficiency in Microsoft Word and Excel required
• Knowledge of bank policies, procedures, and commercial loan software preferred

Physical Requirements/Working Conditions

Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note

This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Trustmark does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark employee by a third‑party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.