Reagent Technical Sales Specialist - Chicago

BD; Chicago (IL); On-site; USD 95,600 - 153,000; Full time

Job summary

Waters seeks a Reagent Technical Sales Specialist in Chicago, Illinois, to drive recurring reagent revenue and consumables growth. This involves providing technical expertise, optimizing customer workflows, and expanding product adoption.

The ideal candidate will have a Bachelor’s degree in life sciences, strong communication skills, and experience in technical sales.

The position entails frequent customer interaction and a salary range of $95,600.00 - $153,000.00 annually, reflecting the role’s significance and complexity.

Qualifications

• Experience in scientific, technical sales, laboratory roles.
• Willingness to travel within assigned territory.

Responsibilities

• Drive reagent revenue and consumables growth.
• Provide technical expertise in applications.
• Support long-term account growth through engagement.

Skills

Strong customer-facing communication skills

Technical knowledge application

Ability to translate technical knowledge into practical value

Education

Bachelor’s degree in life sciences or related field

Job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation, the Reagent Technical Sales Specialist role is now part of Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service.

Role Purpose

As part of the Waters Biosciences division, drive recurring reagent revenue and consumables growth by providing technical expertise, optimizing customer workflows, and expanding product adoption across the installed base.

Key Responsibilities

• Provide deep technical expertise in reagents and consumables applications.
• Deliver scientific consultation to support customer workflows and outcomes.
• Act as a trusted advisor to laboratory stakeholders.
• Educate customers on best practices to maximize reagent utilization.
• Identify workflow gaps and opportunities for expansion.
• Optimize utilization of reagents within existing customer processes.
• Support assay development and application‑specific needs.
• Improve adoption through targeted technical engagement.
• Drive consumables pull‑through and recurring reagent revenue.
• Identify and develop cross‑selling opportunities across the portfolio.
• Partner with Account Managers to align on territory growth strategies.
• Expand usage within existing accounts to increase share of wallet.
• Strengthen customer relationships through ongoing technical support.
• Improve retention by reinforcing value and outcomes.
• Support long‑term account growth through consistent engagement.
• Partner closely with Account Managers and Instrument TSS specialists.
• Collaborate with applications, service, and marketing teams.
• Contribute to coordinated, high‑value customer engagement strategies.
• Support a unified, team‑based selling approach.

What Success Looks Like

• Increases recurring reagent and consumables revenue.
• Expands customer utilization across assays and workflows.
• Drives consistent consumables pull‑through.
• Improves workflow adoption and optimization.
• Strengthens customer retention and long‑term loyalty.
• Supports overall territory growth through partnership and execution.

Qualifications & Experience

• Bachelor’s degree in life sciences or related scientific field.
• Strong customer‑facing communication and presentation skills.
• Experience in scientific, technical sales, applications, or laboratory roles.
• Ability to translate technical knowledge into practical customer value.
• Willingness to travel within assigned territory.

Preferred

• Experience with reagents and consumables product lines.
• Background in flow cytometry or related applications.
• Experience supporting laboratory workflows or assay development.
• Exposure to commercial sales environments or account support roles.
• Familiarity with CRM tools and structured sales processes.

Work Environment & Travel

• Field‑based role requiring frequent customer interaction.
• Travel aligned to territory needs.

Why Waters

• Work with a differentiated and growing consumables portfolio.
• Partner with commercial and scientific experts across disciplines.
• Engage directly with customers to influence outcomes.
• Drive meaningful, recurring business impact.

Who Thrives In This Role

• Technical experts passionate about customer impact and adoption.
• Individuals who enjoy influencing behavior and driving utilization.
• Professionals who combine scientific depth with commercial awareness.
• Problem solvers focused on workflow improvement and growth.
• Collaborative partners who elevate team success.

Equal Opportunity

Waters is an Equal Opportunity Employer committed to building an inclusive workplace that empowers all employees to thrive.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Salary Range Information

$95,600.00 - $153,000.00 USD Annual