Reagent Technical Sales Specialist - Seattle or San Francisco

BD; Seattle (WA); On-site; USD 120,000 - 160,000; Full time

Job summary

Waters is seeking a technical leader in the Waters Biosciences division to drive adoption of reagents and consumables, optimize customer workflows, and expand product usage across existing accounts.

This role focuses on advising laboratory stakeholders, delivering scientific consulting, and collaborating with account managers and service teams to grow recurring revenue.

Qualifications

• Provide deep technical expertise in reagents and consumables applications.
• Deliver scientific consultation to support customer workflows and outcomes.
• Act as a trusted advisor to laboratory stakeholders.
• Educate customers on best practices to maximize reagent utilization.
• Identify workflow gaps and opportunities for expansion.
• Optimize utilization of reagents within existing customer processes.
• Support assay development and application-specific needs.
• Improve adoption through targeted technical engagement.
• Drive consumables pull-through and recurring reagent revenue.
• Identify and develop cross-selling opportunities across the portfolio.
• Partner with Account Managers to align on territory growth strategies.
• Expand usage within existing accounts to increase share of wallet.
• Strengthen customer relationships through ongoing technical support.
• Improve retention by reinforcing value and outcomes.
• Increase customer reliance on Waters reagents and solutions.
• Support long-term account growth through consistent engagement.
• Partner closely with Account Managers and Instrument TSS specialists.
• Collaborate with applications, service, and marketing teams.
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Responsibilities

• Provide deep technical expertise in reagents and consumables applications
• Deliver scientific consultation to support customer workflows and outcomes
• Act as a trusted advisor to laboratory stakeholders
• Educate customers on best practices to maximize reagent utilization
• Identify workflow gaps and opportunities for expansion
• Optimize utilization of reagents within existing customer processes
• Support assay development and application-specific needs
• Improve adoption through targeted technical engagement
• Drive consumables pull-through and recurring reagent revenue
• Identify and develop cross-selling opportunities across the portfolio
• Partner with Account Managers to align on territory growth strategies
• Expand usage within existing accounts to increase share of wallet
• Strengthen customer relationships through ongoing technical support
• Improve retention by reinforcing value and outcomes
• Increase customer reliance on Waters reagents and solutions
• Support long-term account growth through consistent engagement
• Partner closely with Account Managers and Instrument TSS specialists
• Collaborate with applications, service, and marketing teams
• Con

Job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We Are The People Who Give Possibilities Purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Position Summary

Demonstrate the science. Drive adoption. Expand the impact.

Role Purpose

As part of the Waters Biosciences division, drive recurring reagent revenue and consumables growth by providing technical expertise, optimizing customer workflows, and expanding product adoption across the installed base.

Key Responsibilities

Technical Leadership & Customer Engagement

• Provide deep technical expertise in reagents and consumables applications
• Deliver scientific consultation to support customer workflows and outcomes
• Act as a trusted advisor to laboratory stakeholders
• Educate customers on best practices to maximize reagent utilization

Workflow Optimization & Adoption

• Identify workflow gaps and opportunities for expansion
• Optimize utilization of reagents within existing customer processes
• Support assay development and application-specific needs
• Improve adoption through targeted technical engagement

Revenue Growth & Opportunity Development

• Drive consumables pull-through and recurring reagent revenue
• Identify and develop cross-selling opportunities across the portfolio
• Partner with Account Managers to align on territory growth strategies
• Expand usage within existing accounts to increase share of wallet

Customer Retention & Value Expansion

• Strengthen customer relationships through ongoing technical support
• Improve retention by reinforcing value and outcomes
• Increase customer reliance on Waters reagents and solutions
• Support long-term account growth through consistent engagement

Cross-Functional Collaboration

• Partner closely with Account Managers and Instrument TSS specialists
• Collaborate with applications, service, and marketing teams
• Con