Readiness and Response Operator 2

ManpowerGroup; Los Angeles (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

ManpowerGroup is seeking a Readiness and Response Operator 2 in Los Angeles to support Robotaxi fleet readiness and recovery operations. You will inspect vehicles, respond to field events, and assist with remote vehicle operations, all while delivering superior customer service.

The role demands strong problem-solving skills, the ability to stay calm under pressure, and a valid driver’s license. You will work in a fast-paced environment, collaborating with Fleet Operations and Vehicle Readiness

Qualifications

• 2–4 years of experience in logistics, fleet operations, hospitality, emergency response or customer service.
• Strong technical aptitude with laptops, mobile devices, software interfaces.
• Valid driver's license with a clean driving record.
• Proven ability to follow detailed procedures with a customer-first mindset.
• Ability to lift up to 50 pounds and perform physical tasks.

Responsibilities

• Execute daily pre-service and post-service inspections for fleet readiness.
• Respond to field recovery events and coordinate vehicle extractions.
• Operate autonomous vehicles remotely as needed for recovery or support.
• Provide professional rider assistance during recovery events.
• Troubleshoot vehicle systems using internal software and perform firmware updates.

Skills

Fast-paced environment

Customer service

Technical aptitude

Problem solving

Communication

Tools

Laptops

Mobile devices

Software interfaces

Job description

Our client, a leader in autonomous vehicle technology, is seeking a Readiness and Response Operator 2 (RR2) to join their team. As a Readiness and Response Operator 2, you will be part of the Fleet Operations team supporting Robotaxi Service Operations and Vehicle Readiness teams. The ideal candidate will have strong problem‑solving skills, exceptional customer service skills, and the ability to remain calm under pressure, which will align successfully in the organization.

Job Title

Readiness and Response Operator 2 (RR2)

Location

Los Angeles

Pay Range

$32.00

What's the Job?

• Execute daily pre‑service and post‑service inspections to ensure Robotaxi fleet readiness, including vehicle, sensor, and systems verification.
• Respond to field recovery events, coordinate vehicle extractions, document incidents, and support vehicle transportation activities.
• Operate autonomous vehicles remotely when required for recovery, repositioning, or operational support.
• Provide professional rider assistance during recovery events, ensuring passenger safety and delivering exceptional customer service.
• Troubleshoot vehicle systems using internal software tools, perform firmware updates, and maintain vehicle cleanliness, charging, and operational readiness.

What's Needed?

• 2-4 years of experience in a fast‑paced environment involving logistics, fleet operations, hospitality, aviation, emergency response, or customer service.
• Strong technical aptitude with experience using laptops, mobile devices, software interfaces, and basic command‑line or troubleshooting tools.
• Valid driver's license with a clean driving record; ability to safely navigate high‑traffic environments.
• Proven ability to follow detailed procedures accurately while maintaining a strong customer‑first mindset.
• Ability to lift up to 50 pounds and perform physical tasks including standing, walking, bending, pushing, and pulling throughout the workday.

What's in it for me?

• Opportunity to work at the forefront of autonomous vehicle technology and innovation.
• Gain hands‑on experience with advanced robotics and fleet operations systems.
• Collaborative and mission‑driven team environment.
• Career growth opportunities within a rapidly expanding industry.
• Meaningful role impacting the future of transportation and passenger mobility.

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought‑after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.