Readiness and Response Operator 2

Manpower, Inc.; Dallas (TX); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending

Supplemental Life Insurance

Short Term and Long Term Disability

Business Travel Insurance

Weekly Pay

Job summary

Autonomous Transportation & Fleet Operations seeks a Readiness and Response Operator 2 to join the Service Operations team in supporting the autonomous Robotaxi fleet. You will perform precise vehicle checks, troubleshoot systems, and coordinate recovery and repositioning with a customer-first approach.

Requirements include a safety-first mindset, ability to pass background checks, and 2–4 years in fast-paced roles combining logistics and customer service.

Qualifications

• Customer-first mindset and strong technical aptitude.
• Ability to pass background, MVR, and drug screen.
• 2–4 years in fast-paced environment blending logistics with customer service.

Responsibilities

• Execute high-precision daily pre-service and post-service checks (mechanical, sensors, data processing).
• Respond to in-field vehicle recovery on public roads; document incidents in real-time; assist loading/unloading.

Skills

Customer service

Technical aptitude

Safety mindset

Driver licensing

Tools

Rovebot

Job description

Our client, Autonomous Transportation & Fleet Operations is seeking a Readiness and Response Operator 2 to join their team. As a Readiness and Response Operator 2, you will be part of the Service Operations department supporting the Service Fleet. The ideal candidate will have a customer-first mindset, strong technical aptitude, and the composure to act safely and professionally during high-pressure on-road situations, which will align successfully in the organization.

Readiness and Response Operator 2

Pay Range:$29

What's the Job?

• Execute high-precision daily pre-service and post-service checks for the autonomous Robotaxi fleet, including mechanical inspections, sensor verification, and required data-processing steps to support mission availability.
• Serve as a primary responder for in-field vehicle recovery and repositioning on public roads, coordinating safe extractions, documenting incidents in real-time, and supporting vehicle loading/unloading during recovery scenarios.
• Operate autonomous vehicles using remote input devices when required to facilitate recovery, repositioning, or movement through complex environments.
• Provide professional, empathetic rider support during recovery events, ensuring safe vehicle entry/exit and offering light concierge assistance at PUDO (Pick-Up/Drop-Off) sites.
• Use terminal commands and internal GUIs to troubleshoot system blockers, power cycle hardware, or flash vehicle firmware to return vehicles to an operational state; maintain fleet uptime through detailing, charging-cycle management, and infrastructure upkeep.

What's Needed?

• Safety-first mindset with strict adherence to all safety protocols and consistent use of required PPE.
• Ability to pass a background check, MVR (Motor Vehicle Record) check, and drug screen, and comply with the Substance Abuse Policy.
• 2-4 years of work experience in a fast-paced environment that blends logistics with customer service (examples include hospitality, aviation ground ops, emergency response, or fleet management).
• Comfort using terminal commands, mobile devices, laptops, and remote operation interfaces (Rovebot) to manage vehicle states and report anomalies.
• Valid driver’s license with a clean/excellent driving record; ability to lift up to 50 pounds and perform physical tasks such as standing, walking, pushing, pulling, squatting, bending, and reaching during shifts in both workshop and public road environments.

What's in it for me?

• Opportunity to be a critical guardian of the passenger experience and fleet uptime through hands-on readiness and recovery work.
• Role variety that blends field response, remote vehicle operation, and technical troubleshooting to keep the mission moving.
• Cross-functional exposure, with the ability to support the Test Fleet as needed while primarily focusing on the Service Fleet.
• Structured readiness and quality responsibilities, including vehicle detailing, charging-cycle management, and consumables/inventory tracking.
• A team environment where calm professionalism and customer-first urgency matter during unexpected disruptions.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.