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Voco Winchester Hotel and Spa; Winchester (VA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Staff room rates

Dining discount

Fully funded Apprenticeship programme

Cycle to work scheme

Healthcare cash plans

Referral schemes

Flexible shift patterns

5-Star Service rewards

Job summary

Voco Winchester Hotel and Spa is seeking a Spa Therapist to deliver a full range of beauty therapies in a luxury spa setting. You will create a welcoming, relaxing atmosphere and ensure guest satisfaction at every touchpoint throughout treatments.

The ideal candidate will have excellent communication and organisational skills, a minimum Level 3 Beauty qualification, and relevant experience in a luxury spa/beauty environment. Retail sales to guests will also be part of the role.

Qualifications

• Must be eligible to live and work in the UK.
• Minimum Level 3 Beauty qualification.
• Experience in a luxury spa/beauty environment preferred.

Responsibilities

• Provide a full range of beauty therapies and maintain high standards for each treatment.
• Interact with guests and spa members to create a memorable spa experience.
• Provide retail sales to guests as part of service.

Skills

Excellent communication

Organisation skills

Experience in luxury spa/beauty

Retail sales

Education

Level 3 Beauty

Job description

We are looking for a Spa Therapist to join our team. You’ll be someone driven by their passion to create a memorable guest experience, providing a welcoming and relaxing atmosphere whilst keeping guest experience and satisfaction at the heart of what they do. As a key member of the Spa Team, you’ll interact with guests and spa members and provide a great spa experience at all times. You’ll provide a full range of Beauty Therapy, making sure a high standard is maintained throughout each treatment and also perform retail sales to all guests.

The Ideal Candidate:

We’re looking for a Spa Therapist with a passion for exceeding customers’ expectations and delivering exceptional service. For this role, you will need to possess excellent communication and organisation skills and be trained to Level 3 Beauty as a minimum. You’ll have experience working within a luxury spa/beauty environment and have competent knowledge of treatments.

All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.

50% off your bill when you dine in one of our Restaurants or Bars.

Fully funded Apprenticeship programme to develop your career without a reduction in your pay.

Cycle to work scheme - save up to 40% on a wide range of bikes.

Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.

Referral schemes for referring your friends or family to join our team.

Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.

Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.

Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.

Employee Assistance Programme - free, confidential advice available 24/7 to you.

An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.