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Champneys; Town of Ashford (NY); On-site; USD 15,000 - 24,000; Part time

Benefits offered by this job

Health incentives

Wellbeing programmes

Spa experiences

Discounted stays for staff

Employee assistance programme

Product discounts

Free parking

Job summary

Champneys is seeking a Housekeeping Assistant for a 16-hour-per-week role, including weekends. Up to £12.71 per hour plus service charge, with duties spanning servicing guest bedrooms to high Champneys standards and assisting with general housekeeping tasks. Ideal for those who value cleanliness and guest comfort in a luxury resort setting.

The role emphasises discretion, safety and hospitality, with training and team collaboration to maintain calm, inviting spaces for guests.

Qualifications

• Ideal for someone who enjoys working to high standards and understands the importance of creating peaceful, welcoming spaces.

Responsibilities

• Servicing guest bedrooms and bathrooms to exceptional Champneys standards, ensuring cleanliness, presentation and comfort.
• Preparing rooms so they feel calm, inviting and ready for guests to relax from the moment they arrive.
• Maintaining tidy corridors and working areas, ensuring guest privacy and discretion at all times.
• Keeping housekeeping trolleys and stock rooms well organised and fully stocked.
• Reporting maintenance issues, damage or stock shortages promptly to the Housekeeping Supervisor.
• Working respectfully and quietly within guest accommodation, recognising that guests are here to rest and unwind.
• Responding politely and professionally to guest requests in line with company procedures.
• Supporting wider housekeeping and laundry duties when required.
• Attending team meetings and training, with a willingness to continually improve standards and skills.

Job description

Up to £12.71per hour plus service charge

This role is 16 hours per week and includes weekends

At Champneys, our guest bedrooms are sanctuaries of calm. Immaculately clean, beautifully prepared rooms are essential to helping guests relax, sleep well and fully engage in their wellbeing journey.

As a Housekeeping Assistant, you play a vital role in delivering that experience. Your work ensures our bedrooms and guest areas are cared for with precision, discretion and pride, reflecting the luxury standards and attention to detail that Champneys is known for.

This role is ideal for someone who enjoys working to high standards, takes pride in their work, and understands the importance of creating peaceful, welcoming spaces.

Your role will include:

• Servicing guest bedrooms and bathrooms to exceptional Champneys standards, ensuring cleanliness, presentation and comfort
• Preparing rooms so they feel calm, inviting and ready for guests to relax from the moment they arrive
• Maintaining tidy corridors and working areas, ensuring guest privacy and discretion at all times
• Keeping housekeeping trolleys and stock rooms well organised and fully stocked
• Reporting maintenance issues, damage or stock shortages promptly to the Housekeeping Supervisor
• Working respectfully and quietly within guest accommodation, recognising that guests are here to rest and unwind
• Responding politely and professionally to guest requests in line with company procedures
• Supporting wider housekeeping and laundry duties when required
• Attending team meetings and training, with a willingness to continually improve standards and skills
• Health, safety and professionalism:
• Following all health, safety and fire procedures at all times
• Using cleaning products and equipment responsibly and in line with COSHH guidance
• Maintaining high standards of personal presentation, punctuality and conduct
• Working with discretion and confidentiality in all guest areas

At Champneys, we know that the quality of our bedrooms shapes how guests feel throughout their stay. Our Housekeeping Assistants take pride in doing this work exceptionally well, and we value the care, consistency and attention to detail this role brings to the guest experience.

Why work at Champneys

At Champneys, Housekeeping is central to wellbeing. A beautifully clean, calm bedroom is the foundation of rest, relaxation and trust, and our Housekeeping teams are essential to delivering that promise.

Working in Housekeeping at Champneys means:

Playing a vital role in guest wellbeing

creating peaceful, immaculate spaces where guests can truly switch off

Working to luxury standards

where attention to detail, pride and consistency matter

Being part of a supportive, respectful team

where your contribution is recognised and valued

Working within beautiful resort environments

designed around health, calm and comfort

Opportunities to learn and develop

with training in standards, safety and best practice

Belonging to a heritage wellness brand

where every role contributes meaningfully to the guest journey

At Champneys, we understand that exceptional stays start with exceptional rooms, and our Housekeeping Assistants are key to making that happen.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].