Room Attendant

Soho House & Co; New York (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Care + 401K

Paid Time Off

Career Development

Soho Impact

Learning & Development

Team Meal

Job summary

Soho House & Co in New York is seeking a Room Attendant to provide superb guest service while ensuring rooms are stocked, cleaned, and serviced to a high standard. You will resolve guest queries promptly and maintain tidy spaces with a can-do attitude.

Responsibilities include daily room cleaning, linen changes, amenity restocking, and reporting defects. The role requires honesty, organization and the ability to work in a fast-paced hospitality environment.

Qualifications

• Basic verbal communication skills.
• Flexible schedule.
• Ability to understand and follow written and verbal instructions.
• Detail oriented.
• Ability to multitask and work in a fast paced environment.
• Regular and reliable attendance.

Responsibilities

• To ensure cleanliness of guest rooms and deep cleaning daily; change linen.
• Remove linen and trash; clean bathrooms and disinfect.
• Replace used amenities after each guest departure.

Skills

Basic verbal communication

Flexible schedule

Follow instructions

Detail oriented

Multitask

Regular attendance

Job description

The Role…A reliable and friendly

A reliable and friendly Room Attendant will provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner.

To be a successful Room Attendant, you must be honest, organized, dependable and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and be passionate about creating and tidy spaces with a great can-do attitude!

Main Duties

• To ensure cleanliness of guest, deep cleaning rooms on the daily basis, ensure all linen is changed on the daily basis.
• Removing of all linen and trash from the room Cleaning of bathrooms and disinfecting.
• Replacing all used amenities after every guest Departure.
• Prepare bed and with linen, ensure linen is free of stain and or rips.
• Reporting of any defects in a guest room and or thru out the hotel.
• Vacuum every room Sweep and mop daily.
• Understanding and knowledge of property amenities.
• Assisting guests as needed.
• Performs other duties as assigned by supervisor/manager.

Required Skills/Qualifications

• Basic verbal communication skills.
• Flexible schedule.
• Ability to understand and follow written and verbal instructions.
• Detail oriented.
• Ability to multitask and work in a fast paced environment.
• Regular and reliable attendance

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to make periodical fast paced movements are required to go from one part of the property to others.
• Must be able to move, pull, push, carry or lift at least 30 pounds.
• Must be able to occasionally kneel, bend, crouch and climb is required.
• Must be able to perform physical activities such as lifting, cleaning, and stooping.
• Must be able to stand, walk, lift, and bend for long periods of time.

Why work with us

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.