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Wellburn Care Homes; Richmond (VA); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Excellent pay

Wellbeing initiatives

£500 refer a friend scheme

Shooting Star award

Staff Lottery

Birthday off – prize draw

Cycle to work scheme

Home and Tech scheme

Subject to terms

Job summary

Wellburn Care Homes is seeking a Deputy Home Manager to assist the Home Manager in delivering high-quality care to residents. You will lead the team in the manager's absence, ensure quality audits, manage finances, and maintain relationships with residents and families.

You should have experience deputising in a care home, with excellent communication and interpersonal skills, and a personable, energetic approach that fits a family-like culture.

Qualifications

• Experience deputising/leading a team in a care home.
• Excellent communication and interpersonal skills.
• Positive energy and ability to get along with people.
• Ability to fit in and be part of a family-like team.

Responsibilities

• Take responsibility for the running of the home in the absence of the registered manager.
• Assist the registered manager with systems and quality assurance.
• Maintain ledgers, cash books and required documentation.
• Receive and monitor monies from residents, relatives and staff.
• Assist in staff recruitment, duty rotas and staff meetings.
• Develop and review Care Plans with resident and family involvement.
• Supervise catering standards and meal planning including dietary needs.
• Ensure confidential handling of resident and employee information.

Skills

Leadership

Communication

Interpersonal skills

Teamwork

Positive energy

Job description

As well as working alongside a dedicated team, working at Wellburn also brings extra benefits including:

• Currently, we are only able to consider applications from individuals who already have the legal right to work in the UK.
• Excellent rates of pay
• Ongoing wellbeing and mental health initiatives
• £500 refer a friend scheme
• Shooting Star award – to recognise staff that go above and beyond
• Staff Lottery
• Birthday wishes – prize draw each month to have your birthday off.
• Cycle to work scheme
• Home and Tech scheme
• subject to terms

A little bit about us

Here at Wellburn, our lovely family run business operates a little differently to a lot of other businesses. We don’t hire robots.

We hire people. Everyone is different, and we love that. Our recruitment policy is as much to do with personality as it is about qualifications. We need you to fit in and be part of the team. Part of the family.

About the role

An exciting opportunity has arisen for a Deputy Home Manager. Reporting to the Registered Home Manager, the Deputy Manager will be responsible for assisting the Home Manager to deliver high quality care of our residents. Our Deputy Managers monitor the performance of staff, ensuring additional training and support is provided where necessary and ensure that good relationships are built and maintained with residents, families and members of the team.

In the Home Manager’s absence, they take responsibility for leading the team and running the home. Whether you’re helping a member of the team to develop their performance, administering prescribed medicines or preparing reports and care plans, you’ll always have resident wellbeing in mind above anything else.

We are looking for someone with previous experience of deputising/leading a team within a Care Home. They will have excellent communication and interpersonal skills and have positive energy and the ability to get along with people.

Key Responsibilities

• Take responsibility for the running of the home in the absence of the registered manager.
• Assist the registered manager produce and maintain systems and procedures for auditing and assuring quality care provided by the home.
• To maintain account ledgers, cash books and documentation as required in law.
• To receive, log and monitor all monies received from residents, relatives and staff.
• Support the registered manager in his or her duties to ensure the home complies with all health and safety requirements, including the fire safety regulations and procedures
• To assist the Manager in the selection and recruitment of staff and to assist in the preparation of duty rotas as needed.
• Promote a culture of equality and diversity among residents, staff and visitors
• Participate in staff training and development to ensure that Job Description requirements can be adequately fulfilled.
• To ensure the involved commitment, motivation and flexibility of staff through proper organisation, leadership, job deployment and appropriate skill mix.
• To conduct staff meetings and to ensure that the minutes of such meetings are communicated to all staff.
• To assist in staff supervision and appraisal sessions at the specified intervals
• To ensure that each resident is assessed for need and has a formally developed Care Plan, ensuring the involvement of the resident and his/her family or relatives, as required. To ensure that appropriate individual care is given to each resident, in accordance with the Care Plans.
• To ensure that care plans are monitored and reviewed at regular intervals.
• To supervise all aspects of catering in the Home to ensure that required standards of Food Hygiene are achieved. To assist in the planning of menus, in particular ensuring that any special dietary requirements are met.
• To ensure that all duties undertaken by reporting staff are performed to required standards, and that all such staff contribute to providing a happy, efficient and homely atmosphere within the Home.
• To be responsible for the receipt, handling, storage, issue, administration and disposal of all drugs and medicines in line with documented procedures, and to maintain the necessary records.
• To participate in the development of social activities for residents.
• To assist the Manager in resolving and handling any complaints received from residents, relatives or staff as appropriate.
• To keep abreast of all new legislation and regulations relating to Health & Safety, C.O.S.H.H., Fire Prevention and Local Authority mandates, and to ensure effective communication of the same to staff. To amend policies and procedures and/ or to produce new documents as needed.
• Help to maintain the standards set for the appearance and upkeep of the premises, indoors and outdoors.
• Manage, as required, any planned maintenance programmes
• To ensure that all matters relating to residents i.e. finances, health, personal matters etc. are kept strictly confidential at all times.
• To ensure that all matters relating to employees i.e. Company Finance, Company paperwork, Personal Matters etc. are kept strictly confidential at all times.