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Suffolk Family Carers Ltd; Massachusetts; On-site; USD 33,000 - 41,000; Full time

Job summary

Suffolk Family Carers in Suffolk is seeking a proactive Care Coordinator to join the Care Management Service. This contract role supports individuals and families, coordinating support from multidisciplinary services to reduce duplication and improve timely, person-centred care.

The role is field-based, 37 hours per week across Ipswich and surrounding areas (Ipswich West, Ipswich East & South Rural, Bury St. Edmunds, Central Suffolk).

Qualifications

• Coordinating referrals into the Care Management Service to ensure timely support.
• Working with health, social care, voluntary and community partners for joined-up, person-centred care planning.
• Maintaining records and signposting to resources while liaising with patients, families and carers.

Responsibilities

• Coordinating referrals into the Care Management Service and helping ensure people receive the right support from the right service at the right time.
• Working with health, social care, voluntary and community partners to ensure joined-up, efficient and person-centred care planning.
• Maintaining accurate records, signposting to appropriate resources, supporting multidisciplinary meetings and liaising with patients, families and carers by phone, in clinics or during home visits as required.

Skills

Referral coordination

Multi-agency liaison

Record keeping

Patient & carer liaison

Job description

Care Coordinator

Company: Suffolk Family Carers

Salary: from £28,043 a year

Hours: Full-time

Location: Suffolk

Working pattern: Field-based

Job type: Contract

Posting date: 30 Sept 2026

Closing date: 26 Oct 2026

Contract Terms: 1 year fixed term

Salary: £28,043 FTE

Interview date: Tuesday, 03 November 2026

1 x 37 hours – Ipswich West

1 x 37 hours – Bury St. Edmunds

1x 37 hours – Ipswich East & South Rural

1 x 37 hours – Central Suffolk, Mildenhall, Brandon, Newmarket

Are you passionate about helping people get the right support at the right time?

We’re looking for a proactive, organised and compassionate Care Coordinator to join the Care Management Service in Suffolk. This is a rewarding opportunity to coordinate support for individuals and families, working closely with multidisciplinary services to reduce duplication, improve communication and help people access timely, person-centred care.

What you’ll be doing as a Care Coordinator

• Coordinating referrals into the Care Management Service and helping ensure people receive the right support from the right service at the right time.
• Working with health, social care, voluntary and community partners to ensure joined-up, efficient and person-centred care planning.
• Maintaining accurate records, signposting to appropriate resources, supporting multidisciplinary meetings and liaising with patients, families and carers by phone, in clinics or during home visits as required.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.