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Cera Care Ltd; Kentucky; On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Annual leave entitlement

Employee assistance programme

Ongoing training and career growth

Supportive management team

Job summary

Cera Care Ltd in the United Kingdom is seeking an experienced Extra Care Scheme Field Care Supervisor to lead care teams on the front line and ensure high-quality, person-centred services within an Extra Care Scheme. The role focuses on supervising staff, conducting assessments, maintaining records, and working with families and health professionals to promote independence and safety.

You will develop staff, support inductions, and help achieve regulatory compliance while delivering

Qualifications

• Supervisory experience in health and social care.
• Level 3 Diploma in Health & Social Care or willingness to work towards it.
• Strong communication and leadership skills.

Responsibilities

• Conduct customer assessments, reviews and support planning.
• Supervise care staff to ensure high-quality service delivery.
• Induct, train and develop staff, monitoring performance.
• Respond to customer enquiries and maintain accurate records.
• Collaborate with families, healthcare professionals and external agencies.
• Support the Registered Manager to achieve compliance and excellence.

Skills

Supervisory experience

Person-centred care

Communication skills

Leadership

Level 3 Diploma Health & Social Care

IT skills

Care records maintenance

Education

Level 3 Diploma in Health & Social Care

Job description

Role: Extra Care Scheme Field Care Supervisor

Reporting to:Registered Manager

Salary:£27,000 per annum

Are you an experienced care professional looking to take the next step in your career? Do you have a passion for delivering high-quality, person-centred care and supporting others to achieve their best? If so, we'd love to hear from you.

We are seeking a dedicated and proactive

Extra Care Scheme Field Care Supervisorto join our team. This is an exciting opportunity to play a key role in ensuring our customers receive exceptional care and support while maintaining their independence within our Extra Care Scheme.

About the Role

As a Field Care Supervisor, you will support the day-to-day delivery of care services, working closely with care staff, customers, families, and healthcare professionals. You will help maintain high standards of care, supervise and support care teams, and ensure services are delivered safely, effectively, and in line with regulatory requirements.

Key Responsibilities

• Conduct customer assessments, reviews, and support planning.
• Carry out care observations, spot checks, and quality monitoring.
• Support, mentor, and supervise care staff to ensure excellent service delivery.
• Assist with staff inductions, training, and ongoing development.
• Respond to customer enquiries and concerns professionally and promptly.
• Maintain accurate care records and documentation.
• Work collaboratively with healthcare professionals, families, and external agencies.
• Support the Registered Manager in achieving compliance and service excellence.

What We're Looking For

• Previous experience in a supervisory role within health and social care.
• A strong understanding of person-centred care and safeguarding principles.
• Excellent communication, organisational, and leadership skills.
• Ability to motivate and support a team in a fast-paced environment.
• Level 3 Diploma in Health & Social Care (or willingness to work towards it).
• Good IT skills and experience maintaining care records.
• A caring, compassionate, and professional approach.

What We Offer

• Ongoing training and career development opportunities.
• Supportive management team.
• Employee assistance programme.
• Annual leave entitlement.
• The opportunity to make a real difference in people's lives every day.

About Cera:

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.