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Essex Partnership NHS Foundation Trust; Epping (NH); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

27 days holiday + bank holidays rising

Excellent pension

Staff discounts

Season ticket loans

Mental health & wellbeing services

Job summary

Essex Partnership NHS Foundation Trust is seeking a Band 4 Therapy Assistant to support Community Services, focusing on triage and clinical support. You will work closely with a multidisciplinary team to ensure timely patient pathways and high-quality care delivery.

The role requires experience in healthcare, strong communication, and the ability to prioritise in a busy environment. Training and development opportunities are offered within an inclusive Trust.

Qualifications

• Experience in a healthcare or community setting.
• Strong communication with referrers and professionals.
• Ability to prioritise and manage workload effectively.
• Understanding of patient-centred care and rehabilitation principles.
• Ability to work both independently and within a team.

Responsibilities

• Support triage processes across community services.
• Contact referrers to gather additional clinical information, clarify referrals.
• Assist in the screening and processing of referrals to ensure timely allocation.
• Support delivery of specific delegated clinical duties set by qualified therapists.
• Assist with patient assessments, reviews, and rehabilitation plans.
• Monitor patient progress and escalate as needed.
• Contribute to safe and effective patient flow within community services.
• Maintain clear, accurate clinical records in line with Trust policy.
• Work collaboratively with therapists and the wider MDT.

Skills

Healthcare experience

Communication

Prioritisation

Teamwork

Triage

Referral liaison

S1 admin

Tools

S1

Job description

Therapy Assistant | Essex Partnership University NHS Foundation Trust

Company:

Company: Essex Partnership NHS Foundation Trust

Salary: £28,392 - £31,157 per annum, plus 5% High Cost Allowance

An exciting opportunity has arisen for a motivatedBand 4 Therapy Assistantto support Community Services, with a key focus ontriage and clinical support functions. You will work closely with the multidisciplinary team to ensure efficient patient pathways and high-quality care delivery.

Key Responsibilities

• Supporttriage processesacross community services
• Contact referrersto gather additional clinical information, clarify referrals, and support appropriate prioritisation
• Assist in thescreening and processing of referralsto ensure timely allocation
• Support delivery ofspecific delegated clinical dutiesset by qualified therapists
• Assist with patient assessments, reviews, and rehabilitation plans
• Monitor patient progress and escalat
• Contribute to safe and effective patient flow within community services
• Maintain clear, accurate clinical records in line with Trust policy
• Work collaboratively with therapists and the wider MDT

Skills and Experience

• Experience in a healthcare or community setting
• Strong communication skills, including confidence in speaking with referrers and professionals
• Ability to prioritise and manage workload effectively
• Understanding of patient-centred care and rehabilitation principles
• Ability to work both independently and within a team
• To work as part of the multi-disciplinary team to support flow and appropriate allocation of referrals and task.
• Information gathering phone calls to referrer under guidance of B7 triage coordinator
• Supporting with admin tasks on S1
• Preparing and sending triage letters to patient, referrer, care home etc.
• Fielding queries to CCC
• Supporting community teams with accessing patient info when out on visits
• To maintain patient records using appropriate documentation for intervention carried out.
• To promote and facilitate access to community resources.
• Identify, act and minimise risk to patients and clients.
• Exchange information with patients/clients requiring support, tact and reassurance.
• Form professional relationships with staff/patients/clients and communicate and cooperates with them in a way that respects their views, autonomy and culture.
• Constructively manage barriers to effective communication and works cooperatively with patients and team members.
• Work without direct supervision of the registered practitioner in the implementation of programmes/reviews/triage tasks appropriate to the community and evaluate the effectiveness of interventions and feedback appropriately.
• Prioritise own tasks under the appropriate delegation of the registered practitioner.
• Liaise with other providers regarding care provision.

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
• Excellent pension of up to 14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• Season ticket loans are interest‑free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Job share: Applications for job shares are welcomed.

Please see attached job description and person specification for full details on the main responsibilities

This advert closes on Friday 18 Sep 2026

£39,959 - £48,117 per annum, pro rata for part time plus 5% High Cost Allowance

£39,959 - £48,117 per annum + 5% High Cost Allowance