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Acorn Training LTD; Burton (MI); Hybrid; USD 30,000 - 43,000; Full time

Benefits offered by this job

CPD workshops

Wellbeing initiatives

Wellbeing Wednesdays

Pension scheme

Training and professional development

Westfield Health Scheme

Job summary

Acorn Training LTD in the United Kingdom is seeking a role focused on information, advice and guidance to help customers secure sustainable employment. You will tailor sessions, prepare job search materials, and work closely with local employers to identify opportunities.

The role supports diverse groups, signposting for additional learning and welfare needs, and maintaining progress records. The position offers flexible arrangements including home-based, centre-based, or hybrid work, with a

Qualifications

• Experience delivering one-to-one information, advice and guidance sessions.
• Ability to coach customers and promote positive employment behaviours.

Responsibilities

• Manage a customer caseload to help learners into sustainable employment.
• Provide one-to-one information, advice and guidance sessions to customers seeking employment.
• Prepare job search materials and differentiated products for customers.
• Build awareness of the local labour market and opportunities for customers and employers.
• Support and signpost pastoral needs and learning programmes.
• Coach customers and monitor performance against SMART targets.
• Maintain accurate records of customer progress and outcomes.

Skills

Information, Advice and Guidance

Job description

We reserve the right to close this advertisement at any time if we receive suitable applications for the role.

An exciting opportunity for you to develop your career with the third fastest growing training provider in the United Kingdom. Acorn Training is a highly successful, skills, justice, employment and health provider with strong corporate values and inclusive ethos – winner of The World Skills UK Social Inclusion and Diversity Network of the Year award.

You will join us at our most exciting time, with strong plans to double the size of the business each year over the next 5 years, spearheading opportunities to get The United Kingdom back to work and improving the skills of the workforce; enabling strong and sustainable future careers for all.

Key Responsibilities and Key Performance Indicators

Manage a customer case load effectively to ensure customer realise their full potential and move into sustainable employment

Provide one to one information, advice and guidance sessions to customer currently seeking sustainable employment

Prepare job search materials and differentiated products to meet the needs of the customer

Work with local employers and develop an awareness of the local labour market to identify key opportunities for customer and employers

Support and sign post customer identified pastoral needs

Provide information, advice and guidance on learning programmes and qualifications

Coach customers and promote positive behaviours associated with employment

Monitor own performance ensuring that customer attendance and success measures are above national benchmarks and are in line with contractual requirements

Keep accurate records to monitor customer progress towards individual goals, setting effective SMART targets

Work with various customer groups including young adults, adults, customers with learning difficulties and disabilities, lone parents offenders and offenders in the community

Identify and signpost for support customers with literacy and numeracy skills development needs, promoting independence and learning skills

Ensure that policies with regards to Child and Adult at Risk are adhered to

Ensure that policies with regards to Data Security are adhered to

Maintain a positive and professional company image at all times

Support the company Quality Policy and Information Security priorities

Support the company’s equality of opportunity statement at all times

Work safely, supporting the company Health and Safety Policy

Perform any additional requests in line with the key responsibilities of this role

Key Performance Indicators

Referrals to schemes within Acorn Training

Monitoring outcomes for each candidate

Face to Face meetings which each candidate in line with company expectations and standards

Flexible working including home-based, centre-based, or hybrid job role dependant

Up to 26 days annual leave, with the option to purchase up to 10 additional days

Pension scheme to support your long-term financial wellbeing

Training and professional development, including CPD workshops and professional qualifications

Westfield Health Scheme with benefits including 13 healthcare services, cashback towards essential health bills, counselling and therapy treatments, fast access to MRI, CT, and PET scans, and discounted shopping vouchers

Wellbeing initiatives including Wellbeing Wednesdays and the Mental Health at Work Pledge

Disability Confident Leader, Menopause Workplace Pledge, Armed Forces Covenant, Ban the Box Employer, and secure prayer spaces

Annual paid volunteering day and charity initiatives

Cash incentives for Employee of the Month and Employee of the Year awards