REACH Mobile Crisis Coordinator

Easterseals PORT Health; Staunton (VA); On-site; USD 52,000 - 70,000; Full time

Job summary

Easterseals PORT Health in Virginia is seeking a licensed mental health professional to join our REACH Mobile Crisis Team as a Full-Time Mobile Crisis Coordinator. The role focuses on on-site and telehealth crisis intervention, coordination of services, and 24/7 crisis line support.

The position requires residency in Lynchburg, Bedford, or Appomattox and licensed eligibility (LPC, LCSW, or LMFT). Shifts include three 12-hour nights and one 4-hour shift weekly, with travel across communities.

Qualifications

• Minimum of a bachelor’s degree in human services or related field and one year of full-time relevant experience.
• Master’s Degree in Counseling, Social Work, Psychology, or related field preferred.
• Current, unrestricted Virginia license as LPC, LCSW, or LMFT or QMHP-T eligibility.

Responsibilities

• Provide crisis intervention on-site and via telehealth for behavioral health crises.
• Coordinate with providers to link to medically necessary services.
• Maintain documentation for mobile crisis services and care planning.
• Participate in meetings and coordinate admissions/discharges within REACH teams.

Skills

QMHP

QDDP

Licensed Mental Health Professional

Excellent communication

Computer proficiency

Education

Bachelor's degree in human services or related field

Master’s Degree in Counseling, Social Work, Psychology, or related field (preferred)

Tools

Virginia license (LPC, LCSW, LMFT)

QMHP-T registration (or eligible)

Job description

Are you a license-eligible clinician with a passion for making a real difference in the lives of people living with mental health challenges and substance use disorders? At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We’re seeking a compassionate and dedicated full-time Mobile Crisis Coordinator to join our Community Regional Crisis Response (CR2) team in Virginia.

You must live in Lynchburg, Bedford, or Appomattox areas, and be licenses eligible.

Schedule:

Full-Time: (3) 12 hour shifts 9P-9A and (1) 4 hour shift, Sun- Wed

Management reserves the right to assign or reassign duties and responsibilities to this job at anytime.

Position Summary: TheReach Mobile Crisis Coordinator functions primarily to provideclinical and coordination of services for REACH Mobile Crisis Team. Primary duties include on-site and telephonic/telehealth crisis interventionto include ashared rotation of a 24/7/365 crisis line. Primary duties also include crisis stabilization for individuals wh o are temporarily accessing crisis services within the individual’s home or other community setting.

Essential Job Functions:

• Provides rapid response to individuals experiencing a behavioral healthcrisis.
• Meets the individual in an environment where they are comfortable to facilitate service engagement, stabilization, and resolution of the crisis when possible
• Provides appropriate care/support/supervision in order to maintain safety for the individual and others, including but not limited to crisis intervention, community stabilization, care coordination, and treatment planning
• Refers and links to all medically necessary behavioral health services and supports
• Coordinates with behavioral health providers providing services to the individual throughout the delivery of the service
• Maintains linkages and relationships with community partners.
• Ensures the completion of all required documentation for Mobile Crisis services, including but not limited to assessment, treatment planning, and Crisis Education and Prevention Plans (CEPP).
• Participates in required meetings with REACH Team Members and other applicable parties.
• Coordinates admissions/discharges and requests for appropriate individuals to/from REACH Crisis Therapeutic Home in collaboration with the REACH CTH Supervisor
• Coordinates admissions/discharges and requests for appropriate individuals to/from REACH Mobile crisis supports in collaboration with REACH Team Lead
• Monitors individuals for any mental health or behavioral symptoms and provides crisis prevention, intervention and de-escalation supports in accordance with crisis guidelines and individual’s plan.
• Plans, structures and prompts social and leisure time activities, including activities that build skills for behavior management, stress management, communication, adaptive living and daily living.
• Collects and enters required data and produces documentation on administrative and service delivery and overall utilization of REACH services within established timeframes and according to set protocols.
• Complies with all ESPH policies and procedures, HIPAA guidelines, DBHDS rules, Medicaid/Medicare federal guidelines.
• Attends all staff and program meetings asrequested.
• Maintains regular attendance and punctuality, manages use of PTO time (if applicable), and follows all policies and procedures regarding time off.
• Must demonstrate Easterseals PORT Health valued behaviors of Accountability, Commitment and Caring.
• Follows all ESPH policy and procedures as appropriate to position.
• Completes required training within prescribed timeframes.
• Performs related duties asrequested.

What we are looking for:

• Qualified Mental Health Professional (QMHP) and/or Qualified Developmental Disabilities Professional (QDDP)– Minimum of a bachelor’s degree in human services or related field from a USDOE or CHEA accredited institution and no less than one year of fulltime relevant experience.
• Graduation from an accredited college/university with a Master’s Degree in Counseling, Social Work, Psychology, or closely related field preferred.
• Current, unrestricted Virginia license as anLPC, LCSW, or LMFTor closely related preferred.
• Must be registered (or eligible to register) as aQMHP-Twith the Virginia Board of Counseling or hold a valid Licensed Mental Health Professional-Resident or Supervisee.
• Those not currently registered must be eligible to apply and must submit their QMHP-T application upon hire, with registration obtained within 30 days, unless they are a Licensed Mental Health Professional.
• Experience in intellectual/developmental disabilities, including programming for individuals with significant behavioral needs preferred.
• Knowledge of the MH and I/DD systems of care.
• Knowledge and ability to utilize computer word processing and data programs including but not limited to Microsoft Office Suite, Web-based data entry, etc.
• Must demonstrate capacity to effectively communicate verbally and in written form.
• Must have a valid, unrestricted, state appropriate driver’slicense and vehicle insurance.

Pre-Employment Screenings and Training:

• Satisfactory background check/screening as referenced in Easter seals PORT Health Human Resources Policy A6.
• Satisfactory Tuberculosis (TB) Screening
• Current satisfactory completion of therapeutic interventions training – either Therapeutic Options of Virginia (TOVA) or Crisis Prevention Institute (CPI) approved curricula.
• Current approved certification to provide emergency CPR/First Aid
• Additional required trainings include, but may not be limited to the following:
  • Agency Orientation
  • Confidentiality and HIPAA
  • Human Rights
  • Personnel and Benefits
  • Emergency Preparedness and Emergency Response
  • Person Centered Thinking
  • Blood Borne Pathogens and Infection Control (including Pandemic Flu)
  • Working with Families
  • Overview of Dual Diagnosis (ID/MI)
  • Overview of Autism Spectrum Disorders
  • Workplace Safety
  • Harassment
  • Mental Health aspects of Intellectual Disabilities
  • Psychopharmacology and Intellectual Disabilities
  • Emergency Crisis Assessments for Individuals with Intellectual Disabilities and Behavioral Health Needs
  • Schizophrenia and Psychotic Disorders in Persons with Intellectual Disabilities
  • Mood Disorders in Persons with Intellectual Disabilities
  • Anxiety Disorders in Persons with IntellectualDisabilities
  • Civil Commitment Process in Virginia(ECO/TDO)
  • Genetic Disorders and BehavioralPhenotypes

Equipment Used:

• Standard and mobile office equipment: laptop, fax, smart phone, scanner, printer, copier, tablet. Use of personal transportation may be required.

Working Environment and Physical Demands

• Must possess the necessary abilities to perform tasks such as develop written communication as well asreviewing work to determine accuracy.
• Ability to communicate effectively with internal and external clients, and being able to remain in a stationary position for extended periods of time.

• Must be physically able to lift a minimum of 50 pounds, bend and assist individuals with mobility needs.
• Must be able to hear with in normal ranges
• Must be able to talk in order to articulate crisis prevention, intervention and de-escalation supports.
• Must be able to see with or without accommodation to observe individuals.
• Facility and community
• Travel will be required which may include exposure to inclement weather.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

**Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!**

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is anInclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL)organization.

Applicants of all abilities are encouraged to apply!

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Required

LCSW/LPC/LMFT

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.