Re-Entry Assistant

Program; Omaha (NE); On-site; USD 20,000 - 28,000; Full time

Job summary

The Metropolitan Community College in Omaha is seeking a Re-entry Assistant to support re-entry initiatives. You will answer the mainline, file, type, schedule, and assist with center maintenance and enrollment tracking.

Ideal candidates will have lived experience related to the program and are comfortable working in a busy office environment on weekdays from 8am to 5pm on the Fort Omaha Campus.

Qualifications

• High school diploma or GED.
• Two (2) years of work-related experience.
• Equivalent combination of education and/or work experience considered.
• Must pass a background check.

Responsibilities

• Answers telephone and greets visitors, directing to appropriate areas and answering program questions.
• Maintains welcoming environment, building upkeep, and assists with work orders.
• Distributes daily mail and updates bulletin boards weekly.
• Tracks communication from incarcerated population and maintains enrollment interest lists.
• Assists with pantry maintenance and general duties.
• Updates paper and electronic files, including case notes and release verifications.
• Supports Computer Center activities with internet access and usage monitoring.
• Assists with public assistance applications, supportive documentation and transportation needs.
• Inputs noncredit worksheet data, creates flyers and types forms.
• Assists with quarterly processes including enrollment, grade reporting and mailings.
• Participates in departmental meetings, ceremonies, and student appreciation events.
• Attends work and activities consistently as scheduled.

Skills

Interpersonal skills

Verbal & written communication

MS Office proficiency

Attention to detail

Teamwork

FERPA knowledge

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Classification

Regular

Minimum Pay

$17.58

Compensation will be commensurate with the level of the position, education, and experience.

JOB DESCRIPTION SUMMARY

The Re-entry Assistant provides support for all re-entry initiatives and provides guidance to students and participants, directing them to appropriate services and support, as needed. This position supports re-entry functions with answering the mainline, filing, typing, scheduling, photocopying, distributing mail, and assisting with Re-entry Center maintenance and upkeep.

The ideal candidate will possess lived experience related to the program.

ESSENTIAL POSITION FUNCTIONS:

• Performs duties to include answering telephone; greeting visitors and directing to appropriate areas and answering general 180 Re-entry Assistance Program questions.
• Maintains welcoming environment including building upkeep; assists with work orders.
• Distributes daily mail and updates bulletin boards weekly.
• Tracks communication from incarcerated population and maintains enrollment interest lists.
• Assists with pantry maintenance and general duties.
• Provides paper and electronic file updates including case noting and release verifications.
• Supports Computer Center activities with internet access support and monitoring usage.
• Provides support with basic needs acquisition to include public assistance applications, supportive documentation and transportation needs.
• Inputs noncredit worksheet data into online system, creates flyers and types forms.
• Assists with quarterly processes including enrollment, grade reporting and mailings.
• Participates in various events including, but not limited to: departmental meetings, completion ceremonies, and student appreciation events.
• Consistently and dependably attends work, activities, and functions as scheduled or assigned.

WORK ENVIRONMENT:

The schedule is Monday - Friday, 8am - 5pm

This is an on-premise position located on the Fort Omaha Campus

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong interpersonal and analytical skills.
• Effective verbal and written communications skills.
• Knowledge of Microsoft Office Suite and ability to use general office equipment including, but not limited to, telephone, computer, copier and scanner.
• Strong multi-tasking and problem-solving skills while working with a variety of personalities on a daily basis.
• Ability to communicate, effectively work and interact with a diverse population, various cultures and ethnicities.
• Skilled in maintaining accurate files and records while paying close attention to detail.
• Ability to work well in a team-oriented environment and, at times, with limited supervision.
• Knowledge and compliance of FERPA laws regarding confidentiality.
• Ability to maintain a cooperative, professional demeanor in stressful situations.

MINIMUM QUALIFICATIONS FOR EDUCATION AND EXPERIENCE:

• High school diploma or GED.
• Two (2) years of work-related experience.
• Equivalent combination of education and/or work experience considered.
• Must pass a background check.

The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. Metropolitan Community College recognizes that an individual with a disability may require an accommodation to enable the candidate to successfully perform a job function. Consideration will be given to reasonable accommodations