RDC Logistics Excellence Specialist

BMW Group; Richmond Hill (GA); On-site; USD 63,000 - 91,000; Full time

Benefits offered by this job

Award-winning culture

Vehicle programs

Education reimbursement

Health benefits

Onsite cafeteria

Job summary

BMW Group Richmond Hill is seeking a Senior Specialist, RDC Operations to lead 3PL performance, inventory health, and ERP system controls within the Parts Logistics network. You will analyze KPI data, coordinate with retailers and internal teams, and drive continuous improvement across warehouse, inventory, and transportation processes.

The role requires a university degree in logistics or related field and proven experience with SAP, WMS, and EDI integrations.

Qualifications

• University degree in Logistics, Supply Chain Management, Business Administration, or related field.
• Experience in warehousing, logistics or supply chain operations, ideally within automotive and 3PL.
• Experience managing 3PL providers with performance metrics and continuous improvement.
• Strong analytical, problem-solving and communication skills with stakeholder collaboration.

Responsibilities

• Manage 3PL warehouse performance, ensuring service level targets for quality, inventory accuracy, order fulfillment, and on-time processing are achieved.
• Investigate and resolve operational exceptions related to order processing, inventory discrepancies, fulfillment issues, and retailer escalations.
• Monitor inventory health and replenishment, including cycle count accuracy, inventory valuation, stock replenishment, and part supersession management.
• Support retailer operations by resolving ETA inquiries, improving inventory availability, and ensuring timely receipt and putaway of incoming stock.
• Lead quality and claims management activities, including parts quality campaigns, defect analysis, dealer claims reviews, and corrective action implementation.
• Maintain warehouse systems and controls, including SAP updates, user access administration, EDI integrations, and system testing activities.
• Analyze performance and drive continuous improvement through KPI reporting, 3PL performance reviews, process enhancements, and operational cost optimization.

Skills

Analytical skills

Problem-solving

Communication skills

Stakeholder management

Excel proficiency

Team coordination

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration

Tools

SAP

Warehouse Management Systems (WMS)

EDI integrations

Inventory management

Job description

BMW Group Richmond Hill is seeking a Senior Specialist, RDC Operations to lead 3PL performance, inventory health, and ERP system controls within the Parts Logistics network. You will analyze KPI data, coordinate with retailers and internal teams, and drive continuous improvement across warehouse, inventory, and transportation processes.

The role requires a university degree in logistics or related field and proven experience with SAP, WMS, and EDI integrations.