RCS Senior Associate - Fishers Hospital

Indiana University Health System; Fishers (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Indiana University Health System is seeking a full-time Revenue Cycle System Services associate to support patient access and financial clearance at Fishers Hospital. The role emphasizes customer service, Medicaid experience, and registration responsibilities in a busy hospital setting.

The ideal candidate will screen patients for federally funded programs, coordinate with insurance and billing teams, and maintain high productivity and service quality while working as part of a collaborative

Qualifications

• Experience in hospital revenue cycle processes is preferred.
• Knowledge of patient registration and financial clearance.
• Medicaid experience and registration/hospital experience are required.

Responsibilities

• Screen uninsured and under-insured patients for federally funded programs.
• Deliver customer-facing services within Revenue Cycle System Services.
• Perform tasks such as scheduling, registration, insurance verification, prior-authorization, financial counseling, cashiering, and release of information.

Skills

Customer service

Interpersonal skills

Problem solving

Communication skills

Teamwork

Initiative

Education

Indiana Navigator license

Job description

Onsite at Fishers Hospital.

Full-time Mon-Fri from 11a-7:30p.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Position is assigned higher complexity tasks than those expected from RCS-Associate and incumbents are held to higher productivity and quality standards.

Key Responsibilities:

Screening un-insured and under-insured patients for federally funded programs.

Requirements:

Customer service, Medicaid experience, and registration/hospital experience.

• For those serving as the Individual Solutions Coordinator (ISC), a current Indiana State Navigator's license is required.
• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.