RCM Strategy & Ops Manager — Equity & Practice Impact

Carex Consulting Group; New York (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

Carex Consulting Group is partnering with a healthtech startup to hire an RCM Strategy & Operations Manager. You will partner with nurse practitioner practices to optimize billing and revenue cycle operations, monitor financial performance, and communicate health of RCM across internal teams.

The role requires ownership, fast-paced execution, and a passion for helping independent practices succeed in a dynamic healthcare environment.

Qualifications

• 4–6 years of experience in revenue cycle management consulting, billing operations, or a client-facing healthcare revenue cycle role.
• Deep understanding of the complete healthcare revenue cycle including charge capture, claims submission, payment posting, denial management, appeals, and AR resolution.
• Strong analytical skills to diagnose revenue cycle performance issues using reports and billing data.
• Experience advising healthcare practices on payer requirements, coding accuracy, documentation standards, and revenue cycle best practices.
• Ability to navigate multiple EMR and practice management systems with confidence.
• Excellent written and verbal communication skills to simplify billing concepts for non-technical audiences.
• Exceptional organizational skills to manage multiple priorities and practice relationships.
• Proactive, solutions-oriented mindset with ownership and accountability.
• Passion for operational excellence, collaboration, and continuous improvement.

Responsibilities

• Monitor revenue cycle performance metrics (denials, AR aging, submission timelines, collections).
• Maintain tracking of practice-level revenue cycle health and actions across a portfolio.
• Investigate and resolve billing issues across the claims lifecycle.
• Serve as primary contact for practices with proactive updates via email and meetings.
• Guide practice staff on payer requirements, coding accuracy, and billing best practices.
• Coordinate with external billing partners and internal RCM teams for timely resolutions.
• Identify recurring operational challenges and partner with leadership to improve workflows and templates.
• Build trusted relationships with practices through consistent communication and accountability.

Skills

Revenue cycle management

Analytical skills

Written and verbal communication

Ownership and accountability

Tools

EMR systems

Practice management systems

Job description

Carex Consulting Group is partnering with a healthtech startup to hire an RCM Strategy & Operations Manager. You will partner with nurse practitioner practices to optimize billing and revenue cycle operations, monitor financial performance, and communicate health of RCM across internal teams.

The role requires ownership, fast-paced execution, and a passion for helping independent practices succeed in a dynamic healthcare environment.