RCM Shared Services Lead: Revenue Cycle Ops & Strategy

OneOncology; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

OneOncology in the United States is seeking a Senior Manager, RCM to lead daily operations across practice-based revenue cycle teams, third-party vendors, and internal groups. You will use analytics to guide workflow optimization, drive RCM projects, and mentor teams.

The role requires 3+ years of healthcare and RCM leadership, a Bachelor’s degree, and strong communication. Travel may be needed for business, and oncology experience is a plus.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 3+ years in healthcare and RCM leadership.
• Coding certification preferred.
• Strong background in managed care payer market.
• Oncology or clinic experience a plus.
• Travel as needed for business need.
• Strong verbal and written communication skills required.
• Must be detail oriented and organized.
• Flatiron OncoEMR proficiency desired but not required.
• Strong Microsoft suite skills including Excel and PowerPoint.
• Knowledge of practice management software preferred.
• High integrity, including maintenance of confidential information.
• Ability to work a flexible schedule, including some evenings and weekends.

Responsibilities

• Coordinate and ensure delivery of high-quality RCM services across practices and service lines.
• Communicate timely to leadership to optimize RCM functions and minimize financial risk.
• Manage teams of RCM staff, supervisors, and managers responsible for implementing revenue cycle workflows and meeting metrics.
• Lead daily operations across RCM service lines, including patient access, verification, coding, billing, and A/R management.
• Monitor performance metrics, denial trends, and days in A/R; develop action plans to improve results.
• Summarize key performance indicators for leadership on state of clinics in span of control.
• Oversee policy development, process improvement, workflow efficiency, and staff training.
• Collaborate with internal departments, clinical teams, and payer partners to resolve issues.
• Support onboarding new clinics, providers, and service lines into RCM workflows.
• Manage staffing, performance evaluations, coaching, and employee development.
• Serve as escalation point for complex reimbursement, payer, or patient financial concerns.
• Contribute to strategic RCM initiatives and organizational goals.
• Work with analytics to identify meaningful metrics for deep dive RCM review.
• Ensure external vendor and in-sourced RCM compliance with all coding and billing guidelines.
• Comprehensively understand the billing system and programs used in RCM to be a super user.

Skills

RCM leadership

Healthcare experience

Communication skills

Analytical thinking

Project coordination

Education

Bachelor’s degree or equivalent experience

Tools

Flatiron OncoEMR

Excel

PowerPoint

Practice management software

Job description

OneOncology in the United States is seeking a Senior Manager, RCM to lead daily operations across practice-based revenue cycle teams, third-party vendors, and internal groups. You will use analytics to guide workflow optimization, drive RCM projects, and mentor teams.

The role requires 3+ years of healthcare and RCM leadership, a Bachelor’s degree, and strong communication. Travel may be needed for business, and oncology experience is a plus.