RCM Implementation Specialist (AI-Enabled)

therapybrands; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

Ensora Health is seeking an Implementation Consultant II, RCM to help customers adopt and optimize revenue cycle management solutions. You will collaborate with clients and cross-functional teams on configuration, workflows, issue resolution, and implementation activities to drive efficiency and successful product adoption.

The ideal candidate brings experience in system implementation and healthcare operations, strong communication skills, and a passion for AI-enabled tools to enhance outcomes

Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years of experience in relevant field.
• Experience with system implementation, revenue cycle management (RCM), or healthcare operations.
• Understanding of revenue cycle workflows and processes.
• Strong organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support customer onboarding and implementation activities, ensuring a smooth transition to Ensora solutions.
• Configure billing rules, payer setup, and claim workflows to align with customer requirements and best practices.
• Partner with customers to understand current-state workflows and recommend system configurations that support operational goals.
• Troubleshoot and resolve standard system and process issues, escalating more complex challenges when appropriate.
• Assist with the validation of claims and identification of rejections, denials, and processing errors.
• Document implementation activities, workflows, decisions, and system configurations.
• Communicate effectively with customers, project stakeholders, and internal teams to ensure alignment and progress throughout implementations.
• Monitor implementation milestones and support project deliverables to help ensure successful outcomes.
• Identify opportunities to improve implementation processes, streamline workflows, and enhance the customer experience.
• Utilize available technology, analytics, automation, and AI-enabled tools to improve efficiency, support data-driven decisions, and optimize implementation results.
• Stay current on industry trends, healthcare technology advancements, and revenue cycle best practices to support continuous improvement and innovation.

Skills

System implementation

Revenue cycle management

Healthcare operations

Project coordination

Communication skills

Multi-tasking

Education

Bachelor's degree

Job description

Ensora Health is seeking an Implementation Consultant II, RCM to help customers adopt and optimize revenue cycle management solutions. You will collaborate with clients and cross-functional teams on configuration, workflows, issue resolution, and implementation activities to drive efficiency and successful product adoption.

The ideal candidate brings experience in system implementation and healthcare operations, strong communication skills, and a passion for AI-enabled tools to enhance outcomes