RCM Applications Training Analyst, USPI

United Surgical Partners International, Inc; Dallas (TX); Hybrid; USD 70,000 - 90,000; Full time

Job summary

United Surgical Partners International, Inc in Dallas, Texas is looking for an RCM Applications Trainer to lead training initiatives across its network of ambulatory surgery centers. This pivotal role involves conducting in-person and virtual training sessions to ensure staff proficiency in various applications.

The ideal candidate will have a minimum of 3 years in Revenue Cycle Management, excellent communication skills, and a strong understanding of healthcare financial issues. This position includes extensive travel and the necessity to manage multiple training projects successfully.

Qualifications

• Minimum 3+ years of Revenue Cycle Management experience with a focus on systems training.
• Excellent communication and presentation skills.
• Understanding of Revenue Cycle Processes and healthcare financial issues.
• Proficiency in Microsoft Office Applications.

Responsibilities

• Lead in-person and virtual training sessions for staff.
• Update training materials and assess staff competencies.
• Provide strategic consultation to surgery center leadership.
• Analyze and measure results of training implementations.

Skills

Revenue Cycle Management

Training Development

Communication Skills

Data Analysis

Microsoft Office

Tools

EHR Systems

SIS Office

Job description

Position Overview

The RCM Applications Trainer serves as a strategic leader in implementing and managing Patient Accounting Systems (PAS) including integrated non‑native systems across USPI's network of ambulatory surgery centers. This role partners with USPI’s RCM Applications Training Manager to develop and execute comprehensive training strategies that directly impact the organization’s operational efficiency and financial performance. This role will play a crucial part in ensuring that staff are proficient and efficient in using these tools to optimize patient care and center operations. The position requires extensive travel (75%) to provide high‑level consultation and implementation oversight at surgery centers nationwide.

Responsibilities

• Lead in-person and virtual training sessions for clinical and administrative staff on the use of EHRs, scheduling systems, CBO functionality, clinical and inventory management, and other relevant applications.
• Exercise independent judgment to maintain and update training materials, including participant guides, online modules, and hands‑on training sessions tailored to USPI RCM applications.
• Provide strategic consultation to surgery center leadership on RCM system optimization and workflow redesign.
• Facilitate and assist with new PAS and ancillary application implementations.
• Supports end‑users and provides support for supported systems as required.
• Develop and implement assessment protocols to evaluate staff competencies, independently determining necessary program adjustments.
• Stay updated on new software features, updates, and industry best practices to ensure training is current and relevant.
• Accountable for analyzing and measuring results of training, implemented policies, changes, and system modifications.
• Performs other correlated duties and tasks, as assigned.

Travel

• Up to 75% travel within the US. Must be willing to travel to various ambulatory surgery centers to facilitate on‑site training based on need.

Required Experience

• Minimum 3+ years of Revenue Cycle Management experience with a focus on systems training (previous ASC experience strongly preferred).
• Excellent communication and presentation skills, with the ability to explain complex software concepts in a clear and concise manner.
• Understanding of Revenue Cycle Processes, cause and effect on A/R and cash results.
• Ability to analyze data and develop training content to disseminate.
• Understanding of system and business processes, as well as healthcare financial issues.
• Ability to manage multiple training projects simultaneously.
• Proficiency in Microsoft Office Applications. (Excel, Outlook, PowerPoint)
• Previous SIS Office experience is a plus.