RCM Administrator

Unified Women’s Healthcare; Town of Florida (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Coverage

Paid Time Off

Retirement Planning

Income Protection

Wellbeing Support

Professional Development

Job summary

Unified Women’s Healthcare is seeking a Revenue Cycle Management (RCM) Administrator in New York to support administrative/clerical activities within the RCM team. You will handle correspondence, CRM, mail and phone, insurance and patient refunds, and other duties as assigned.

The role requires a high school diploma, about 1 year in admin support or claims, strong customer service, clear communication, and proficiency in Microsoft Office, especially Excel.

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year of experience in an administrative support capacity; claims department preferred.
• Excellent customer service skills.
• Excellent written and verbal communication; ability to articulate clearly.
• Microsoft Office proficiency; Excel preferred.

Responsibilities

• Correspondence Dashboard management.
• Customer Relationship Management (CRM) tasks.
• Manage/process incoming mail and phone calls.
• Manage insurance and patient refund submissions and postings.
• Other duties as assigned by supervisor.

Skills

Administrative skills

Customer service

Data entry

MS Office (Excel)

Education

High school diploma

Tools

Microsoft Office

Job description

Overview

Unifiedis a nationwide community of providers, operations specialists and thought leaders who look for the greatest opportunities to impact every woman’s health, at every stage of their journeys. We are unparalleled in our scale and ability to adapt to address unmet and underserved needs. Through 815+ clinics, 23 IVF labs, nationwide telehealth capabilities and targeted case management, our 2,700+ independent, affiliated providers deliver comprehensive women’s health services and continuously work to implement methods and develop techniques or platforms that improve the healthcare experience. We remain focused on enabling the discovery of new ways for our affiliated providers to deliver the high-quality care experience women deserve, in the ways they most wish to receive it, and collaborate across our community to make our vision a reality.

The RCM Administrator is responsible for assisting the Revenue Cycle Management department in all administrative/clerical activities.

Responsibilities

• Correspondence Dashboard


• Customer Relationship Management


• Manage/Process Incoming Mail and Phone Calls


• Manage Insurance and Patient Refund Submission and Posting


• Other duties as assigned

Qualifications

• High school diploma or equivalent


• Minimum of 1 year of experience in an administrative support capacity. Experience in a claims department preferred.


• Must possess excellent customer service skills


• Excellent Communication skills, both oral and written; must be able to communicate logically and clearly


• Microsoft Office: proficiency in Excel preferred


• Data entry proficiency

We’re here for you—both personally and professionally.

Benefits

• Health Coverage: Medical, dental, and vision plans, fertility benefits, and supplemental insurance options.


• Paid Time Off: Vacation, personal days, and paid holidays to help you recharge.


• Financial & Retirement Planning: 401(k) with employer contribution, plus Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).


• Income Protection: Short- and long-term disability, paid parental leave, basic life insurance, and optional additional coverage.


• Wellbeing Support: Employee Assistance Program, commuter benefits, pet insurance, and identity theft protection.


• Professional Development: Opportunities and resources to support your career growth.