RCM Administrator

Unified Women's Healthcare; Town of Florida (NY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) with employer contribution

FSAs/HSAs

Disability insurance

Parental leave

Life insurance

Employee assistance program

Commuter benefits

Job summary

Unified Women's Healthcare is seeking a Revenue Cycle Management Administrator to support administrative tasks within RCM. You will handle correspondence, CRM activities, and manage incoming mail and phone calls, plus processing insurance and patient refunds.

Ideal candidates have a high school diploma, at least one year in administrative support (claims experience preferred), and excellent customer service and written and verbal communication.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of administrative support experience; claims department preferred.
• Excellent customer service skills.
• Excellent written and verbal communication; must communicate clearly.
• Microsoft Office proficiency; Excel preferred.
• Data entry proficiency.

Responsibilities

• Maintain correspondence dashboard.
• Manage customer relationships in CRM.
• Handle incoming mail and phone calls.
• Process insurance and patient refunds submission and posting.
• Perform other duties as assigned.

Skills

Customer service

Communication

Data entry

Excel proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Overview

Unified is a nationwide community of providers, operations specialists and thought leaders who look for the greatest opportunities to impact every woman's health, at every stage of their journeys. We are unparalleled in our scale and ability to adapt to address unmet and underserved needs. Through 815+ clinics, 23 IVF labs, nationwide telehealth capabilities and targeted case management, our 2,700+ independent, affiliated providers deliver comprehensive women's health services and continuously work to implement methods and develop techniques or platforms that improve the healthcare experience. We remain focused on enabling the discovery of new ways for our affiliated providers to deliver the high-quality care experience women deserve, in the ways they most wish to receive it, and collaborate across our community to make our vision a reality.

The RCM Administrator is responsible for assisting the Revenue Cycle Management department in all administrative/clerical activities.

Responsibilities

• Correspondence Dashboard
• Customer Relationship Management
• Manage/Process Incoming Mail and Phone Calls
• Manage Insurance and Patient Refund Submission and Posting
• Other duties as assigned

Qualifications

• High school diploma or equivalent
• Minimum of 1 year of experience in an administrative support capacity. Experience in a claims department preferred.
• Must possess excellent customer service skills
• Excellent Communication skills, both oral and written; must be able to communicate logically and clearly
• Microsoft Office: proficiency in Excel preferred
• Data entry proficiency

We’re here for you—both personally and professionally.

Our benefits are designed to support you and your family at every stage of life. From health and wellness to financial security and career growth, we offer a comprehensive package to help you thrive.

Here’s a look at what we offer:

Health Coverage

• Medical, dental, and vision plans, fertility benefits, and supplemental insurance options.

Paid Time Off

• Vacation, personal days, and paid holidays to help you recharge.

Financial & Retirement Planning

• 401(k) with employer contribution, plus Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).

Income Protection

• Short- and long-term disability, paid parental leave, basic life insurance, and optional additional coverage.

Wellbeing Support

• Employee Assistance Program, commuter benefits, pet insurance, and identity theft protection.

Professional Development

• Opportunities and resources to support your career growth.