RCC Direct Lending Credit Manager I

Fifth Third Bank; Cincinnati (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Fifth Third Bank seeks an experienced Regional Credit Center leader to oversee Direct Lending underwriting, risk controls and cross-sell initiatives across multiple states. You will drive credit decisions, partner with product and risk teams, and ensure policy compliance while managing a team of up to 20 staff.

The role emphasizes collaboration with Affiliate management, risk, and operations to optimize productivity and customer outcomes.

Qualifications

• Bachelor's degree in Business or Finance or equivalent work experience.
• Minimum 5 years management experience in Consumer Lending, Banking, Financial Services.
• Minimum 5 years consumer credit experience.
• Ability to negotiate with others and build consensus.
• Ability to interact with all levels of management and external customers.
• Demonstrated leadership and project management skills.
• Strong interpersonal, written and verbal communications skills.
• Strong presentation/public speaking skills.

Responsibilities

• Manages the development, implementation and monitoring of lending procedures and practices for the Regional Credit Center functions (Underwriting and Up-sell, Cross-sell, Reporting, Final Credit Decisions and Compliance).
• Manages Direct Lending underwriting, to achieve business objectives and assure compliance of state, federal and Bancorp policies, laws and regulations for their assigned Affiliates.
• Proactively manages production and efficiencies meeting the credit and service quality level standards for the Regional Credit Center.
• Manages the cost of production/per unit to meet revenue initiatives.
• Develops cooperative relationships with key business partners across divisions and internal and external customers.
• Collaborates with Product Management, Risk Management, Retail Administration, Compliance and Residential Mortgage to maximize sales and manage risk.
• Partners with RCC Direct Lending Manager to identify and implement improvements to increase productivity and improve efficiencies for the Direct Lending Regional Credit Center.
• Develops and maintains relationships with Affiliate Banks through regular onsite visits and presentations.
• Consumer lending credit authority is commensurate with consumer lending authority guidelines and business need.
• Collaborates with Regional Credit Center peers to identify and implement best practices as standards throughout the Regional Credit Centers.
• Participates in the development and recommendation of Direct Lending strategy, credit policy and practices.
• Manages employee turnover to bank goals.

Skills

Leadership

Negotiation

Stakeholder management

Interpersonal communication

Public speaking

Project management

MS Office

Education

Bachelors in Business or Finance

Tools

MS Office

Word

Excel

PowerPoint

Job description

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GENERAL FUNCTION:

Manages Direct Lending and credit quality for senior underwriters II and III, while supporting growth and profitability initiatives for the Regional Credit Center across multiple states, Affiliates and geographic regions. This position manages the day-to-day credit functions of underwriting, including up-sell, cross-sell, reporting and final credit decisions for assigned Affiliates within the Regional Credit Center. Direct responsibility for granting credit for real estate secured and non-real estate secured lending for assigned Affiliates. Develops and manages relationships between the Regional Credit Center and Affiliate management.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manages the development, implementation and monitoring of lending procedures and practices for the Regional Credit Center functions (Underwriting and Up-sell, Cross-sell, Reporting, Final Credit Decisions and Compliance).
• Manages Direct Lending underwriting, to achieve business objectives and assure compliance of state, federal and Bancorp policies, laws and regulations for their assigned Affiliates.
• Proactively manages production and efficiencies meeting the credit and service quality level standards for the Regional Credit Center.
• Manages the cost of production/per unit to meet revenue initiatives.
• Develops cooperative relationships with key business partners across divisions (Mortgage/Retail/Affiliate Administration, Risk Management, Product Development, Compliance, IT) and internal and external customers (Vendors).
• Collaborates with Product Management, Risk Management, Retail Administration, Compliance and Residential Mortgage to maximize sales and manage risk.
• Partners with RCC Direct Lending Manager to identify and implement improvements to increase productivity and improve efficiencies for the Direct Lending Regional Credit Center.
• Develops and maintains relationships with Affiliate Banks through regular onsite visits and presentations.
• Consumer lending credit authority is commensurate with consumer lending authority guidelines and business need.
• Collaborates with Regional Credit Center peers to identify and implement best practices as standards throughout the Regional Credit Centers.
• Participates in the development and recommendation of Direct Lending strategy, credit policy and practices.
• Manages employee turnover to bank goals.

SUPERVISORY RESPONSIBILITIES:

• Manages up to 20 non-exempt employees.
• Leads departmental employees by providing timely and constructive performance feedback.
• Manages the hiring, performance appraisal and termination process for the RCC assigned group.
• Develops employees by providing challenging opportunities to enhance career growth.
• Ensures employees have adequate levels of training to conduct duties.
• Develops talent pool to provide for succession planning.
• Recognizes and rewards employees for accomplishments.
• Directs and manages weekly staff meetings or other forms of communication to facilitate the exchange of information within the department and Affiliate.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor's degree in Business or Finance or equivalent work experience.
• Minimum 5 years management experience in Consumer Lending, Banking, Financial Services.
• Minimum 5 years consumer credit experience.
• Ability to negotiate with others and build consensus.
• Ability to interact with all levels of management and external customers.
• Demonstrated leadership and project management skills.
• Strong interpersonal, written and verbal communications skills.
• Strong presentation/public speaking skills.
• Ability to manage priorities and tasks.
• Ability to work in a team environment.
• Proficiency with MS Office, Word, Excel, PowerPoint.
  
• This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System ("NMLS").

WORKING CONDITIONS:

• Normal office environment with little exposure to dust, noise, temperature and the like.
• Extended viewing of CRT screen.
• Travel required 10%.
  RCC Direct Lending Credit Manager I

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset,