RAS Service & Application Engineer

rittal; United States; Teletrabalho; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

Rittal LLC is seeking an Automation System Service & Application Engineer to provide technical support, system integration, and application development for Rittal automation systems such as WT, MT, MTS, EHRT, and Perforex. You will work with customers and sales engineers to implement and operate these products.

Responsibilities include on-site and remote troubleshooting, installations, configuring systems, diagnosing faults, and conducting client training.

Qualificações

• B.S. degree in Electrical or Electronic Engineering or equivalent training required.
• Five plus years work experience in Controls Engineering or CNC Machines with plant floor experience required.
• Knowledge of pneumatics and vacuum systems, electricity up to 460 volts, and related power systems.
• Working knowledge of CAD/AutoCAD drawing for importing customer documentation into the RAS software.
• Experience with automation systems, PLCs, and control technology.

Responsabilidades

• Provides daily support to customers and sales engineers related to Rittal Automation Systems.
• On-site and remote troubleshooting and support for automation systems.
• Assist with integration of Rittal automation products into existing systems.
• Perform installations and configurations of automation systems at customer sites.
• Diagnose system faults, perform repairs, and execute corrective actions.
• Conduct training sessions for clients and end-users on Rittal automation systems.
• Travel up to 80% to North America and Germany for deployments and support.

Conhecimentos

Automation systems

PLCs

HMI

DCS

Siemens TIA Portal

Rockwell Studio 5000

AutoCAD

Troubleshooting

Electrical engineering

Formação académica

B.S. in Electrical or Electronic Engineering

Ferramentas

AutoCAD

Siemens TIA Portal

Rockwell Studio 5000

Descrição da oferta de emprego

Job Summary:

As a Rittal Automation System Service & Application Engineer, you will be responsible for providing technical support, system integration, and application development for Rittal's automation systems. You will engage with clients to understand their automation needs and ensure the successful implementation and operation of Rittal products such as WT, MT, MTS, EHRT, and Perforex.

Primary Activities/Duties:

• Provides daily support to Rittal’s customers and Rittal Outside Sales Engineers as it relates to Rittal Automation Systems (RAS) machines or supplemental products.
• Provide on-site and remote troubleshooting and support for Rittal automation systems.
• Supports customers by being “on call” as needed.
• Assist with the integration of Rittal automation products into existing systems, ensuring compatibility and optimal functionality.
• Perform installations and configurations of automation systems at customer sites.
• Diagnose system faults, perform repairs, and execute corrective actions in a timely manner.
• Support the implementation, installation and repairing of RAS machine.
• Conduct training sessions for clients and end-users on Rittal automation systems.
• Assist with setup and demonstration of RAS machines during trade show and customer events.
• Available for extensive travel to customer locations in North America (including Canada and Mexico) and Germany - up to 80%.
• On-going communications with Rittal Headquarters, Eckelmann, Siemens, and Kiesling located in Germany regarding products, quality or any other issues regarding RAS.
• Performs other duties as assigned.

Knowledge & Experience:

• B.S. degree with major in Electrical or Electronic Engineering or equivalent training required. Technical certification with PLC or CNC Controls or computers a plus.
• Five plus years work experience in Controls Engineering or CNC Machines with plant floor experience required.
• Knowledge of pneumatics and vacuum systems, electricity (AC/DC), step up/step down transformers, single and three phase power up to 460 volts, linear actuator motors.
• Working knowledge of CAD/AutoCAD drawing for importing customer documentation into the RAS software.
• Experience with automation systems, PLCs, and control technology.
• Strives for continuous improvement of equipment and processes by giving feedback that will improve reliability and technology.
• Familiarity with automation software (e.g., Siemens TIA Portal, Rockwell Studio 5000) and Rittal-specific programming tools.
• In-depth knowledge of automation systems, including Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), and Distributed Control Systems (DCS).
• Must be able to visually communicate concepts, read drawings and be very detailed. Working knowledge of PLC logic and process troubleshooting.
• Basic understanding of drilling, tapping, and milling of metal parts and the ability use measurement instruments.
• Conversational and technical knowledge of the German language is a plus.
• Experience with Microsoft products, including working knowledge of Word and Excel.
• High level of interpersonal skills to work effectively with technical as well as non-tech personnel. Ability to work independently as well as a member of multi -functional team.
• Excellent Verbal and written communication skills.
• Interpersonal, problem-solving, decision making skills, ability to concentrate and pay close attention to details and handle multiple tasks simultaneously.
• Must be available to work daily/weekly overtime as needed.

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If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at [phone].

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.