RAS Programs & Support Specialist

QS/1 Data Systems; Shreveport, Northern (LA, KY); Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

401(k) plan with company match

Paid time off

Medical, dental, and vision insurance

Professional development opportunities

Well-being programs

Job summary

QS/1 Data Systems is seeking an RAS Program Specialist to educate and inform end-user pharmacies enrolled in RAS programs. You will coordinate resources, facilitate cross‑department communication, and ensure high-quality support to meet program objectives.

Ideal candidates bring a pharmacy background, strong organizational and project management skills, and excellent communication. Hybrid work options available across multiple locations, including Shreveport, LA.

Qualifications

• Bachelor's degree in Business or a related field.
• Proven experience in a support services role.
• Pharmacy background strongly preferred, including retail/independent pharmacy experience.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Proficiency with standard office applications, including the Microsoft Office Suite.

Responsibilities

• Serves as primary point of contact for internal and external clients for RAS programs.
• Develops subject‑matter expertise in RAS program benefits and communicates them to customers.
• Coordinates with other departments to align on program benefits, troubleshooting, and issues.
• Identifies and escalates issues in support functions of RAS programs.
• Assists in developing and implementing solutions to resolve problems and prevent recurrence.
• Identifies areas for improvement in current support processes and procedures.
• Maintains comprehensive records of support activities and service requests.
• Monitors program adoption and addresses customer concerns to retain pharmacies.
• Develops proficiency in and utilizes diverse ERP systems across the RedSail base.

Skills

Pharmacy background

Project management

Organization

Communication

Interpersonal skills

Problem solving

Microsoft Office Suite

Education

Bachelor's degree in Business or related field

Tools

Microsoft Office Suite

Job description

QS/1 Data Systems is seeking an RAS Program Specialist to educate and inform end-user pharmacies enrolled in RAS programs. You will coordinate resources, facilitate cross‑department communication, and ensure high-quality support to meet program objectives.

Ideal candidates bring a pharmacy background, strong organizational and project management skills, and excellent communication. Hybrid work options available across multiple locations, including Shreveport, LA.