Rapid-Response Public Safety Dispatcher

Tanner-Health-1; Carrollton (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Tanner Health is seeking a Security Dispatcher to efficiently handle security requests across Tanner facilities and document responses concisely. The role requires calm, confidential, and accurate handling of emergency and non-emergency calls.

Qualified candidates have a High School Diploma or GED and 6 months of dispatch experience or 1 year of high call volume experience, with excellent customer service and clear communication. Ability to multi-task and work weekends is essential.

Qualifications

• High school diploma or GED required.
• Experience in medical/public safety dispatch or high call volume is required.
• Excellent customer service and communication skills.
• Ability to think quickly and prioritize during stressful situations.
• Strong written communication and information gathering abilities.

Responsibilities

• Process emergency and security calls promptly and accurately.
• Maintain professional confidentiality and speed in responses.
• Gather and relay information to hospital personnel and callers.
• Collaborate with peers to ensure effective communication during events.
• Adapt to fast-paced shifts, including weekends and holidays.

Skills

Customer service

Communication skills

Clear speaking voice

Multi-tasking

Interpersonal skills

Team collaboration

Attention to detail

Documentation writing

Ability to work under pressure

Education

High School Diploma or GED

Job description

Tanner Health is seeking a Security Dispatcher to efficiently handle security requests across Tanner facilities and document responses concisely. The role requires calm, confidential, and accurate handling of emergency and non-emergency calls.

Qualified candidates have a High School Diploma or GED and 6 months of dispatch experience or 1 year of high call volume experience, with excellent customer service and clear communication. Ability to multi-task and work weekends is essential.