Rapid-Response 24/7 EMS Dispatcher

Emergency Telecommunicator Services; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services is seeking emergency medical dispatchers for opportunities in MC Donough, NY. Role involves handling urgent medical calls, gathering patient details, and coordinating EMS responses from a centralized console.

Requirements include a high school diploma or equivalent, possible sponsorship for training, and CPR certification. EMT or paramedic credentials are not universally required; consult the vacancy for exact qualifications.

Qualifications

• High school diploma or equivalent commonly required.
• Current Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

Emergency Telecommunicator Services is seeking emergency medical dispatchers for opportunities in MC Donough, NY. Role involves handling urgent medical calls, gathering patient details, and coordinating EMS responses from a centralized console.

Requirements include a high school diploma or equivalent, possible sponsorship for training, and CPR certification. EMT or paramedic credentials are not universally required; consult the vacancy for exact qualifications.