Temporary Referral Coordinator (Remote 3-4 months)

Healthcare in Action, Inc; Riverside (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative firm is seeking a Temporary Referral Coordinator to support patients experiencing homelessness through a unique street medicine approach. This remote role involves data management, communication, and specialty referrals, ensuring efficient operations for a vital healthcare service. The ideal candidate will be detail-oriented, possess strong communication skills, and have a background in customer service or healthcare. Join a passionate team dedicated to making a positive impact in the community while enjoying the flexibility of a remote position for 3-4 months.

Benefits

Opportunity to make a difference in the community

Qualifications

• 1+ years of call center or customer service experience.
• Experience in healthcare, insurance, or pharmacy industry is desirable.

Responsibilities

• Create new patient charts and update eligibility info.
• Respond to team requests via Teams, Email, and manage incoming faxes.
• Act as liaison for specialty referrals and assist in tracking.

Skills

Data Entry

Communication Skills

Customer Service

Detail-oriented

Multitasking

Education

G.E.D./High School diploma

Job description

Temporary Referral Coordinator (Remote 3-4 months)

Job Category: Temporary

Requisition Number: TEMPO007066

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• Posted: April 30, 2025
• Full-Time

Locations

Showing 1 location

Riverside, CA 92507, USA

Description

At Healthcare in Action, we serve patients experiencing homelessness through an innovative “street medicine” approach by contracting with Medicare and Medicaid health plans as well as hospitals and health systems.

Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in locations such as parking lots, encampments, and parks.

The Temporary Referral Coordinator plays a crucial role in ensuring the smooth operation of tasks related to patient data management, communication, tracking, and specialty referrals. Responsibilities include meticulous data entry, responding to team inquiries, proactive tracking, and involvement in special projects as assigned.

This position is remote for a 3-4 month contract, M-F shift 8am-5pm; familiarity with the Inland Empire region (San Bernardino or Riverside Counties) is preferred.

Responsibilities include:

• Data Entry: Create new patient charts, update eligibility info, and conduct audits for completeness and accuracy.
• Communication & Front Office: Respond to team requests via Teams, TigerConnect, Email; process medical record requests; manage incoming faxes; monitor communication platforms.
• Tracking/Monitoring: Assist in tracking cell phone distribution and line reassignments.
• Participate in team meetings, contribute insights, and follow up on action items.
• Processing Specialty Referrals: Act as liaison, submit documentation, and identify new specialists to expand the network.
• Special Projects: Collaborate on projects, demonstrate adaptability, and contribute to organizational goals.

Qualifications:

• G.E.D./High School diploma preferred.
• 1+ years call center or customer service experience.
• Experience in healthcare, insurance, or pharmacy industry desirable.
• Data entry and administrative skills.
• Strong communication skills.
• Detail-oriented with a focus on accuracy.
• Ability to multitask and prioritize.
• Familiarity with medical records and referrals a plus.

We seek curious individuals interested in AI and committed to supporting Healthcare in Action’s vision and goals.

What’s in it for you?

• Base salary: $18.99 - $30.38/hour
• Opportunity to make a difference in our community.

Healthcare in Action promotes equality and inclusive workplace practices. We are an Equal Employment Opportunity and Affirmative Action employer. A background check is required.