Rapid Lube Advisor: Customer-First Pro

Gwsubaru; Grand Rapids, Northern (MI, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

HSA

FSA

Paid Time Off

Employee Discounts

Competitive Salary

Job summary

Fox Subaru in Grand Rapids, MI is hiring a Full Time Quick Lube Advisor to deliver fast, friendly maintenance and exceptional customer service. You will greet customers, assess service needs, explain options and perform oil changes, fluid checks and routine services with accuracy.

This on-site role emphasizes teamwork, respect and a positive attitude as you track service orders, communicate status, and contribute to a high-performance, customer-focused culture.

Qualifications

• Strong customer service and communication skills.
• Mechanical aptitude and basic automotive knowledge.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers and assess service needs.
• Explain maintenance options to customers.
• Perform oil changes, fluid checks and routine services.
• Maintain cleanliness and organization in the service area.
• Track service orders and update customers on status.
• Collaborate with team to ensure smooth service delivery.

Skills

Customer service

Communication

Teamwork

Mechanical aptitude

Automotive knowledge

Job description

Fox Subaru in Grand Rapids, MI is hiring a Full Time Quick Lube Advisor to deliver fast, friendly maintenance and exceptional customer service. You will greet customers, assess service needs, explain options and perform oil changes, fluid checks and routine services with accuracy.

This on-site role emphasizes teamwork, respect and a positive attitude as you track service orders, communicate status, and contribute to a high-performance, customer-focused culture.