Quick Lube Advisor

Gwsubaru; Grand Rapids, Northern (MI, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

HSA

FSA

Paid Time Off

Employee Discounts

Competitive Salary

Job summary

Fox Subaru in Grand Rapids, MI is hiring a Full Time Quick Lube Advisor to deliver fast, friendly maintenance and exceptional customer service. You will greet customers, assess service needs, explain options and perform oil changes, fluid checks and routine services with accuracy.

This on-site role emphasizes teamwork, respect and a positive attitude as you track service orders, communicate status, and contribute to a high-performance, customer-focused culture.

Qualifications

• Strong customer service and communication skills.
• Mechanical aptitude and basic automotive knowledge.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers and assess service needs.
• Explain maintenance options to customers.
• Perform oil changes, fluid checks and routine services.
• Maintain cleanliness and organization in the service area.
• Track service orders and update customers on status.
• Collaborate with team to ensure smooth service delivery.

Skills

Customer service

Communication

Teamwork

Mechanical aptitude

Automotive knowledge

Job description

Pay Type: per year Benefits: Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, Employee Discounts,

Join our dynamic team at Fox Subaru in Grand Rapids, MI as a Full Time Quick Lube Advisor! You'll play a vital role in enhancing customer satisfaction through excellent service, using your expertise to provide quick and efficient vehicle maintenance. Your contributions will help shape our customer-focused culture while working alongside a collaborative team that values respect and teamwork. This onsite position allows you to interact directly with customers, making a real impact every day.

You will have the chance to grow and develop your skills in a high-performance environment. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts.

What does a Quick Lube Advisor do?

As a Full Time Quick Lube Advisor at Fox Subaru, you will be responsible for providing exceptional customer service while performing quick lube and maintenance services. Your day-to-day activities will include greeting customers, evaluating their service needs, and educating them on vehicle maintenance options. You will perform oil changes, fluid checks, and other routine services, ensuring all work is done efficiently and accurately. Maintaining cleanliness and organization in the service area is essential. You will also be expected to collaborate with fellow team members, ensuring a smooth workflow and a positive atmosphere.

Additionally, you'll track service orders and communicate effectively with customers about their vehicle's status. By upholding our core values of excellence and honesty, you will play a key role in enhancing customer satisfaction and loyalty. Your enthusiasm and strong work ethic will contribute to our overall success.

What we're looking for in a Quick Lube Advisor

To succeed as a Quick Lube Advisor at Fox Subaru, you will need strong customer service skills, as your primary focus is creating an excellent experience for each client. Excellent communication abilities are essential, enabling you to explain services and maintenance options clearly and effectively. A proactive attitude and keen attention to detail will ensure all maintenance tasks are completed accurately and efficiently. Mechanical aptitude and basic automotive knowledge will help you diagnose customer needs and offer tailored solutions. Additionally, strong teamwork skills are crucial, as you will collaborate with colleagues to ensure seamless service delivery in a fast-paced environment.

Being adaptable and open to learning will allow you to thrive in our forward-thinking culture. Lastly, embodying enthusiasm and a positive demeanor will contribute to the fun and professional atmosphere we value at Fox Subaru.