Quick Lube Advisor

Fox Maple Hill; Oshtemo Charter Township (MI); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Paid Vacation

Medical Insurance

401(k) with Employer Match

Flex Spending

Group Life Insurance

Short-Term Disability

Long-Term Disability

Supplemental Life Insurance

Accident Insurance

Employee Assistance Programs

Employee Discounts

Wellbeing Program

Growth and Development Opportunities

Job summary

Fox Motors in Kalamazoo, MI is seeking a Quick Lube Advisor to join our team at Fox Maple Hill. You will greet customers, assess vehicle needs, and prepare repair orders while building trust and long-term relationships with customers.

This role emphasizes automotive knowledge, strong communication, and teamwork in a fast-paced service lane. We offer a comprehensive benefits package and development opportunities within a Top 150 dealer group.

Qualifications

• GED or high school diploma required.
• Excellent communication, organization, and follow-up skills.
• Valid and insurable driver's license.

Responsibilities

• Greets customers in a timely, friendly manner and obtains vehicle information.
• Writes up repair order after referring to service history and vehicle inspection.
• Establishes "promised time" for completed work.
• Reviews work completed with customer and obtains signature.
• Processes payment for work.

Skills

Excellent communication

Organization

Follow-up skills

Valid driver's license

Education

High school diploma or GED

Job description

Fox Motors has a Quick Lube Advisor opening in Kalamazoo, MI at Fox Maple Hill. You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our customers that will build long‑term relationships.

KEY RESPONSIBILITIES

The Quick Lube Advisor is a trusted automotive expert that plays an active role in the quick service lane(s). As a Quick Lube Advisor, you are responsible for greeting customers, determining needs for vehicle, preparing, and presenting repair orders, and maintaining customer records. Fox Motors is looking for a Quick Lube Advisor that has automotive knowledge, strong written and verbal communication skills, and is team focused.

Key responsibilities include the following. Others may be assigned.

• Greets customers in a timely, friendly manner and obtains vehicle information.
• Writes up repair order after referring to service history and vehicle inspection.
• Establishes "promised time" for completed work.
• Reviews work completed with customer and obtains signature.
• Processes payment for work.

SKILLS & EXPERIENCE

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Excellent communication, organization, and follow‑up skills.
• Valid and insurable driver's license.

WHAT FOX MOTORS OFFERS

• Paid Vacation, PTO, and Holidays
• Medical, Dental and Vision
• 401(k) with Employer Match
• Flex Spending
• Group Life Insurance (Company Paid)
• Short-Term and Long-Term Disability
• Supplemental Life Insurance
• Accident Insurance
• Employee Assistance Programs
• Employee Discounts
• Wellbeing Program
• Growth and Development Opportunities

As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management.