Rapid Engagement Case Manager — Brooklyn Diversion

Center for Justice Innovation; New York (NY); On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Healthcare

Dental coverage

Vision insurance

Disability insurance

Life insurance

403(b) retirement plan

Talkspace & Ginger

Commuter FSA

Job summary

The Center for Justice Innovation in Brooklyn, NY, seeks a Full‑time Case Manager to support the RAPID program's Rapid Engagement Tier and High Utilizer Tier. You will conduct intake at arraignment, coordinate services, and connect participants to community resources.

Responsibilities include developing curricula, facilitating groups, and maintaining HIPAA‑compliant records. Evening/weekend hours may be required. Fluency in Spanish is a plus.

Qualifications

• Bachelor’s degree or 3–4 years in a social service setting.
• Experience in court or criminal justice setting preferred.
• Experience in case management and community advocacy preferred.
• Group facilitation skills required.
• Excellent interpersonal and problem‑solving abilities.

Responsibilities

• Provide individualized case management, including needs assessments and referrals.
• Facilitate psychoeducational curricula and restorative circles for rapid engagement.
• Conduct follow-ups to offer ongoing support and resource connections.
• Assist with crisis intervention and trauma‑informed practices.
• Provide intake and case management for pre‑arraignment and High Utilizer participants.
• Maintain documentation and data in electronic databases.

Skills

Case management

Community advocacy

Group facilitation

Trauma‑informed approach

Spanish language (preferred)

Education

Bachelor’s degree or 3–4 years social service experience

Tools

Slack

Zoom

Microsoft Office

Job description

The Center for Justice Innovation in Brooklyn, NY, seeks a Full‑time Case Manager to support the RAPID program's Rapid Engagement Tier and High Utilizer Tier. You will conduct intake at arraignment, coordinate services, and connect participants to community resources.

Responsibilities include developing curricula, facilitating groups, and maintaining HIPAA‑compliant records. Evening/weekend hours may be required. Fluency in Spanish is a plus.