Case Manager

Center for Justice Innovation; New York (NY); On-site; USD 52,000 - 65,400; Full time

Benefits offered by this job

Comprehensive healthcare

403(b) retirement plan

Flexible spending accounts

Job summary

The Center for Justice Innovation in Brooklyn, NY, seeks a dedicated Case Manager for its Felony Diversion programs. The role involves conducting assessments, linking clients to services, and providing trauma-informed case management for individuals mandated to Felony Alternative to Incarceration programming.

The ideal candidate will have a Bachelor's Degree and 3-4 years of relevant experience, excellent written communication skills, and preferably be bilingual in English and Spanish. This full-time position offers a salary range of $52,000 - $65,400.

Qualifications

• Bachelor’s Degree with 3-4 years experience in criminal justice or related field.
• Excellent written communication skills are a must.
• Bilingual (English-Spanish) preferred.

Responsibilities

• Provide comprehensive, clinically-informed case management services.
• Conduct intakes and needs-based screenings for new clients.
• Maintain appropriate client information in databases.

Skills

Criminal justice knowledge

Excellent written communication

Bilingual (English-Spanish)

Interpersonal skills

Education

Bachelor’s Degree

3-4 years of related field experience

Job description

THE ORGANIZATION

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

• Operating Programs that pilot new ideas and address local challenges
• Conducting original research to evaluate what works—and what doesn’t
• Providing expert assistance and policy guidance to reformers across the country and beyond

Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at www.innovatingjustice.org.

THE OPPORTUNITY

The Center for Justice Innovation is seeking a Case Manager for its Brooklyn Felony Diversion programs. The Case Manager will serve individuals who are mandated to Felony Alternative to Incarceration (Felony ATI) programming through Brooklyn Supreme Court. Reporting to the Clinical Director, the Case Manager is responsible for conducting intakes and assessments, linking clients to a range of wrap-around services, providing comprehensive trauma‑informed case management, facilitating psychoeducational groups, compliance monitoring and reporting. The Case Manager will also be expected, as needed, to serve clients mandated to Brooklyn Mental Health Court, another program under Brooklyn Felony Diversion, which diverts people who are living with serious mental illness from jail or prison through community‑based treatment services.

Responsibilities

• Provide comprehensive, clinically‑informed case management and individual counseling services to mandated Felony ATI and Brooklyn Mental Health Court participants (and, where appropriate, their families) that address issues such as substance use, mental health issues, trauma, domestic violence, housing, and educational/vocational needs, and other challenges in a client’s life (e.g., new arrests, family court cases and other civil legal issues)
• Conduct intakes and needs‑based screenings for newly mandated clients
• Complete scheduling of services for clients both in-person and on the phone
• Provide ongoing crisis intervention and de‑escalation, as needed
• Maintain appropriate client information in electronic databases and paper files
• Facilitate coordinated service delivery from on‑site agencies and community‑based agencies for mandated services and voluntary referrals
• Establish and maintain linkages with community partners who can provide appropriate interventions and services to court‑involved individuals
• Provide written treatment updates for court stakeholders for all court‑involved participants
• Coordinate with court stakeholders on any non‑compliance issues and assist clients in getting back into compliance, including re‑engaging clients, arranging return on warrants, and implementing graduate responses to encourage future compliance
• Attend court on calendar days, as needed, to help clients navigate court and collaborate with court staff and stakeholders
• Deliver court update reports to the courtroom(s), gather case outcome information, collect court documents and stand on the record, as needed
• Participate in regular interdisciplinary case conferences with court stakeholders
• Assist with toxicology testing and reporting
• Facilitate and develop a range of on‑site psychoeducational groups and conducting individualized sessions
• Accompany participants to community‑based agencies or appointments, as needed, including escorting clients from court to their programs and intake appointments
• Assist with administrative responsibilities, including data collection and management, and grant reporting requirements, as needed
• Provide services as described above to program participants on a voluntary basis post‑mandate
• In addition to providing the above‑listed services to Felony ATI participants, the case manager will also be expected to provide similar services to Brooklyn Mental Health Court participants, as needed
• Attend all required staff meetings and trainings
• Other relevant tasks, as needed

Qualifications

Bachelor’s Degree, with a minimum of 3-4 years in criminal justice and/or a related field. Excellent written skills are a must. Bilingual (English‑Spanish) preferred. Candidate must be a skilled communicator able to work in a multi‑disciplinary setting and maintain strong relationships with multiple agencies and organizations both onsite and in the community. Prior experience with the criminal justice system and/or justice‑involved communities is a plus – in particular, experience working with youth and young adults, individuals experiencing domestic violence, mental health issues, substance use disorder, and/or homelessness.

Position Type

Full time

Position Location

Brooklyn, New York

Compensation

The compensation range for this position is $52,000 - $65,400 and is commensurate with experience.

Benefits

The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short‑term and long‑term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two‑to‑one employer contribution up to 5%.

Equal Employment Opportunity

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

Immigration Status

At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Hiring Process

Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.