RAP Unit Supervisor – Housing Subsidy & Rental Aid

NYC Department of Social Services; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

NYC Department of Social Services is seeking four Associate Benefits Opportunity Specialist I positions under the Housing Services Administration to supervise BOS staff and manage Rental Assistance Program subsidies. The team reviews eligibility for tenants and landlords, issues payments, and ensures timely subsidies across multiple systems.

Qualifications include a four-year diploma or equivalent and relevant social/human services experience, with potential for the 55-a Program.

Qualifications

• A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting.
• A baccalaureate degree from an accredited college; plus eighteen months of full-time satisfactory experience as described above; or
• A baccalaureate degree from an accredited college; plus eighteen months of full-time satisfactory experience as described in one (1) above.
• College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above. However, all candidates must have at least 18 months of full satisfactory experience as a Benefits Opportunity Specialist or related social/human services work.

Responsibilities

• Supervise Benefits Opportunity Specialists who verify eligibility for tenant or landlord for Rental Assistance Unit Subsidy Programs.
• Be responsible for issuing check requests for brokers and landlord payments for Rental Assistance Subsidy Programs.
• Approve lease signings with tenant and landlords for new residency and assist with resolutions via review conferences.
• Ensure timely Rental Assistance Unit Subsidy Program payments to landlords and brokers; oversee annual renewal of subsidies.
• Review tenant data entries for federal funds in multiple databases; utilize Housing Assistance Payment Systems and related tools.
• Address requests for information from landlords, tenants, and community advocates.

Skills

Client services

Employment planning

Counseling

Team supervision

Education

High school diploma or equivalent

Bachelor's degree

60 semester credits substitution

Job description

NYC Department of Social Services is seeking four Associate Benefits Opportunity Specialist I positions under the Housing Services Administration to supervise BOS staff and manage Rental Assistance Program subsidies. The team reviews eligibility for tenants and landlords, issues payments, and ensures timely subsidies across multiple systems.

Qualifications include a four-year diploma or equivalent and relevant social/human services experience, with potential for the 55-a Program.