RAP Unit Supervisor: Housing Subsidy Lead

Agency HRA/DEPT OF SOCIAL SERVICES; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Agency HRA/DEPT OF SOCIAL SERVICES in New York City seeks an Associate Benefits Opportunity Specialist I to supervise a team evaluating tenant and landlord eligibility for Rental Assistance Program subsidies. You will coordinate subsidy approvals, lease signings, and timely payments while supporting tenants and brokers.

The role emphasizes collaboration with housing advocates and ensuring compliance with program regulations, with a focus on timely processing and accuracy.

Qualifications

• A four-year high school diploma or educational equivalent with 3 years of full-time social/human services experience.
• Bachelor's degree from an accredited college; plus 18 months of full-time experience as described above.
• Bachelor's degree plus 18 months of experience as described above.
• College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of work, but all candidates must have at least 18 months of full-time experience as a Benefits Opportunity Specialist.

Responsibilities

• Supervise Benefits Opportunity Specialists who verify eligibility for tenant or landlord for RAP subsidies.
• Be responsible for issuance of check requests for brokers and landlord payments for RAP subsidies.
• Approve lease signings with tenant and landlords for new residency, providing keys and signed leases.
• Ensure RAP subsidy payments to landlords and brokers go out in a timely manner and oversee annual renewals.
• Review tenant data for federal funds and utilize databases such as HAPS, RAP, HRA One Viewer, WMS, NYCWAY, Finance.net, IQ System, SAVE.
• Address requests for information from landlords, tenants, and community advocates.

Skills

Team supervision

Eligibility review

Tenant/landlord coordination

Budget/payments processing

Data entry & databases

Education

Bachelor's degree from an accredited college

Job description

Agency HRA/DEPT OF SOCIAL SERVICES in New York City seeks an Associate Benefits Opportunity Specialist I to supervise a team evaluating tenant and landlord eligibility for Rental Assistance Program subsidies. You will coordinate subsidy approvals, lease signings, and timely payments while supporting tenants and brokers.

The role emphasizes collaboration with housing advocates and ensuring compliance with program regulations, with a focus on timely processing and accuracy.