Ranger Supervisor

Equity LifeStyle Properties, Inc.; Jamul (CA); On-site; USD 25,485 - 29,618; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sick time

Job summary

Equity LifeStyle Properties, Inc. is seeking a Ranger Supervisor in Jamul, California. As the Ranger Supervisor, you will supervise and train rangers, manage daily property operations, and ensure exceptional customer service.

This role demands strong communication skills and a background in customer service and supervision. A comprehensive benefits package includes medical and vacation time, reflecting our commitment to employee wellness and development.

Qualifications

• Minimum 2+ years in a customer service environment.
• Minimum 2+ years in a supervisory role.
• Knowledge of the RV business is a plus.

Responsibilities

• Supervise and train all rangers.
• Greet and register incoming members and guests.
• Handle cash and credit card charges for reservations.
• Ensure compliance with resort rules and policies.
• Perform emergency service as required.

Skills

Customer service

Supervisory skills

Communication

Problem-solving

Point-of-sale systems

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Ranger Supervisor in Jamul, California.

What You’ll Do

The Ranger Supervisor supervises and trains all rangers and participates in the daily operations of the property.

Your Job Will Include

• Greet and register incoming members and guests.
• Distribute information to members and guests upon arrival and respond to questions about park rules and regulations.
• Maintain the property’s front entrance and ranger station appearance.
• Record and secure all fees collected at the ranger station.
• Make reservations and/or cancellations in the company’s point-of-sale system.
• Provide detailed reservation information to managers as needed.
• Handle cash and process credit card charges for reservations.
• Reconcile cash and credit records.
• Answer telephone and radio calls and relay messages to staff and members.
• Secure the facilities and amenities.
• Intervene in resort disturbances and respond to members and guest complaints.
• Patrol the property to ensure that resort rules and policies are followed.
• Supervise and train all property rangers.
• Perform on‑call emergency service as required.
• Perform other duties as assigned.

Experience & Skills You’ll Need

• High school diploma, or the equivalent.
• 2+ years in a customer service environment and working with a point‑of‑sale system.
• 2+ years in a supervisory position.
• Exceptional customer service and problem‑solving skills.
• Strong communications and computer skills.
• Knowledge of the RV business is a plus.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated Compensation For This Position In The States Of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT And WA Is

Hourly: $18.50 - $21.50