Ranger Supervisor

Equity LifeStyle Properties; Idyllwild (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties is seeking a Ranger Supervisor in Idyllwild, California. The role supervises rangers, participates in daily operations, greets guests, handles reservations, and maintains front-area appearance.

Candidate should have 2+ years in customer service and supervisory roles, strong communication and computer skills, and familiarity with POS systems. RV business knowledge is a plus.

Qualifications

• High school diploma, or the equivalent.
• 2+ years in a customer service environment and working with a point-of-sale system.
• 2+ years in a supervisory position.
• Exceptional customer service and problem-solving skills.
• Strong communications and computer skills.
• Knowledge of the RV business is a plus.

Responsibilities

• Greet and register incoming members and guests.
• Distribute information to members and guests upon arrival and respond to questions about park rules and regulations.
• Maintain the property’s front entrance and ranger station appearance.
• Record and secure all fees collected at the ranger station.
• Make reservations and/or cancellations in the company’s point-of-sale system.
• Provide detailed reservation information to managers as needed.
• Handle cash and process credit card charges for reservations.
• Reconcile cash and credit records.
• Answer telephone and radio calls and relay messages to staff and members.
• Secure the facilities and amenities.
• Intervene in resort disturbances and respond to members and guest complaints.
• Patrol the property to ensure that resort rules and policies are followed.
• Supervise and train all property rangers.
• Performs on-call emergency service as required.
• Performs other duties as assigned.

Skills

Customer service

Supervisory experience

Communications

Computer skills

Education

High school diploma

Tools

Point-of-sale system

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Ranger Supervisor in Idyllwild, California.

What you’ll do:

• The Ranger Supervisor supervises and trains all rangers and participates in the daily operations of the property.


• Greet and register incoming members and guests.


• Distribute information to members and guests upon arrival and respond to questions about park rules and regulations.


• Maintain the property’s front entrance and ranger station appearance.


• Record and secure all fees collected at the ranger station.


• Make reservations and/or cancellations in the company’s point-of-sale system.


• Provide detailed reservation information to managers as needed.


• Handle cash and process credit card charges for reservations.


• Reconcile cash and credit records.


• Answer telephone and radio calls and relay messages to staff and members.


• Secure the facilities and amenities.


• Intervene in resort disturbances and respond to members and guest complaints.


• Patrol the property to ensure that resort rules and policies are followed.


• Supervise and train all property rangers.


• Performs on-call emergency service as required.


• Performs other duties as assigned.

Experience & skills you’ll need:

• High school diploma, or the equivalent.


• 2+ years in a customer service environment and working with a point-of-sale system.


• 2+ years in a supervisory position.


• Exceptional customer service and problem-solving skills.


• Strong communications and computer skills.


• Knowledge of the RV business is a plus.

Benefits:

• Medical, dental and vision plans.


• A generous 401(k) employer match.


• Paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated compensation for this position in the states of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is:

Hourly: $18.50 - $20.50

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.