Range & Retail Specialist — Sales, Safety & Service

Freedom Firearms LLC; Stroudsburg (Monroe County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Freedom Firearms / Pocono Pistol Range in Stroudsburg, PA is seeking a Range Operations & Sales Specialist to deliver top-tier customer service, support firearms and range services, and perform day-to-day range operations.

The role involves assisting customers, processing transactions, and taking on Range Safety Officer duties when required; the ideal candidate is detail-oriented, proactive, and capable of multi-tasking in a busy environment.

Qualifications

• Firearms safety knowledge and certification.
• Strong customer-service and interpersonal skills.
• Sales ability or potential to become an effective salesperson.
• Willingness and ability to perform Range Safety Officer duties.

Responsibilities

• Provide professional and knowledgeable customer service.
• Assist customers with firearms, accessories, range services, memberships, rentals, and related purchases.
• Identify customer needs and make appropriate product recommendations.
• Operate point-of-sale and other business computer systems accurately.
• Process transactions, payments, memberships, rentals, and other customer activities.
• Complete required paperwork and records carefully and accurately.
• Assist with inventory, receiving, stocking, pricing, merchandising, and product organization.
• Maintain familiarity with company products, services, policies, promotions, and range operations.
• Perform Range Safety Officer responsibilities when assigned or operationally necessary.
• Monitor firearm safety and address unsafe behavior.
• Explain and enforce company and range policies professionally.
• Handle customer concerns and involve management when appropriate.
• Maintain clean, organized, stocked, and professional areas.
• Remain productive during slower periods without constant task assignment.
• Perform cleaning, restocking, trash removal, and routine facility-upkeep.
• Assist coworkers and other areas as needed.

Skills

Firearms safety

Customer service

Sales ability

RSO duties

Attention to detail

Multi-tasking

Teamwork

Willingness to obtain NRA RSO

Strong communication

Reliability / punctuality

Job description

Freedom Firearms / Pocono Pistol Range in Stroudsburg, PA is seeking a Range Operations & Sales Specialist to deliver top-tier customer service, support firearms and range services, and perform day-to-day range operations.

The role involves assisting customers, processing transactions, and taking on Range Safety Officer duties when required; the ideal candidate is detail-oriented, proactive, and capable of multi-tasking in a busy environment.