Rams Head Host/Busser

RLK-And-Company; Government Camp (OR); On-site; USD 24,000 - 36,000; Full time

Job summary

The Rams Head Bar, operated by RLK-And-Company in Government Camp, Oregon, is seeking an evening shift host/hostess. You will greet and seat guests, present menus, and coordinate with servers to ensure timely service and a smooth dining flow.

A service‑oriented attitude and reliable attendance are essential for delivering outstanding guest experiences. You will support bussing, maintain a clean host stand, and uphold safety and cleanliness standards while representing the Rams Head Bar with a

Qualifications

• Must have service oriented personality.
• Must be able to work weekends and holidays.
• Must be detail oriented with high customer service standards.
• Must use proper etiquette when conversing with guests.
• Must have OLCC and Oregon Food Handlers permits.

Responsibilities

• Greet and seat guests, inform guests of servers' name, distribute menus and wine lists.
• Pull out guest chairs when appropriate and ensure smooth seating flow.
• Know and follow Rams Head guidelines and safety policies.
• Provide bussing support and maintain the service bar area.
• Communicate day-to-day information with Rams Head Manager and staff.
• Contribute to a high standard of guest service and professional image.

Skills

Service orientation

Excellent communication

Team player

Under pressure

Problem solver

Reasoning skills

Dependable attendance

Job description

Description

Hiring for Evening Shift

Perched on our second floor circular balcony—surrounding a massive stone chimney, the Rams Head Bar is the perfect location with stunning views of Mt. Hood and Mt. Jefferson.

Greet and seat guests in a timely fashion, knowledge of server’s ability to receive another table, assist and direct the flow of the Rams Head in order to provide outstanding guest service. Provide busser support for the service staff as well.

ESSENTIAL FUNCTIONS:

• Greet & seat guests, inform guest of servers name, distribute menu and wine lists, pull out guest's chair when appropriate.
• Possess complete knowledge of Rams Head operations.
• Know and follow all Rams Head guidelines and policies set forth in training manual.
• Follow OLCC and proper food handling guidelines to ensure a safe and sanitary environment.
• Proper use of Rams Head Log Book.
• Ensure Rams Head host stand is organized at end of each shift.
• Ensure menus are clean and presentable.
• Assist in maintaining service bar including but not limited to cleaning and stocking.
• Provide a smooth flow in Rams Head by proper and timely seating of guests, being aware of Server’s ability to receive another table, communicating with Servers and Bussers.
• Provide quality bussing service as needed.
• Help ensure prompt, efficient service that meets or exceeds our high customer service standards.
• Communicate employee issues, guest issues and day-to-day information with Rams Head Manager, other Hosts and F&B Director.
• Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace
• Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
• Present a professional, quality image at all times.
• Exercising sound judgment and awareness regarding language, behavior, and dress and grooming.
• Regular and reliable attendance.

Requirements

• Must have service oriented personality.
• Must be able to work weekends and holidays.
• Must be detail oriented with the ability to set and meet high customer service standards.
• Must use proper etiquette while conversing with guests.
• Must have detailed knowledge of all buffet menu offerings.
• Must be proficient in up-selling products and services.
• Must know and follow all proper service procedures.
• Must know and follow all proper reservation procedures.
• Must have valid OLCC and Oregon Food Handlers permits.

PHYSICAL REQUIREMENTS:

• Must be able to lift 40 lbs.
• Must be flexible and capable of bending, twisting and kneeling.
• Must be able to work in tight space with balance and poise.
• Must be able to work on feet, stand and walk for up to 8 hrs at a time.
• Must be able to keep up with the pace of the department demands of the position.

PERSONAL ATTRIBUTES/KEYS TO SUCCESS:

• Leads by example.
• Works well under pressure.
• Excellent communication skills.
• Enjoys challenges.
• Fair and honest.
• Team player.
• Reasoning skills.
• Problem solver.