Ramp Services Supervisor

Jobtailor; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor is seeking a Ramp Services Supervisor to oversee ramp operations, ensuring safety and compliance with company standards at our Indianapolis location. You will lead staffing, training, and performance management while coordinating with airport officials and customers.

The role requires strong leadership, clear communication, and the ability to work nights, weekends, and holidays, with a valid US driver’s license and airport badge eligibility.

Qualifications

• Must have strong leadership and communication skills.
• Experience coordinating ramp operations or ground handling preferred.
• Ability to read/write/speak English and work a flexible schedule.

Responsibilities

• Oversee ramp services operations and ensure safety, security, and company standards.
• Manage staffing, training, coaching, and performance including disciplinary actions.
• Maintain communication with airport officials and customers; monitor work quality and TSA regulations.

Skills

Leadership

Communication

Problem solving

Job description

Responsibilities

• Oversee and coordinate ramp services operations, ensuring compliance with safety, security, and company standards.
• Manage staffing, training, and performance, including hiring, coaching, and disciplinary actions.
• Maintain communication with airport officials and customers, monitor work quality, enforce TSA regulations, and ensure budgetary adherence.
• Promote a respectful and equitable work environment while upholding operational excellence.
• Direct personnel, oversee staffing requirements, and provide input on hiring, training, coaching, counseling, and termination of subordinates.
• Proactively supervise employees to maintain high standards of customer satisfaction, safety, security, quality, and employee relations.
• Ensure all staff follow safety and operational standards, and address passenger or operational concerns professionally.

Requirements

• Must have a high school diploma or GED.
• 2-3 years of experience in ramp operations or ground handling.
• Ability to read, write, speak, and understand English.
• Strong leadership, communication, and problem‑solving skills, and knowledge of ramp operations.
• Must be able to work a flexible schedule, including nights, weekends, and holidays.
• Must have and maintain a valid US Driver's License.
• Ability to hold and maintain an Airport Badge.