Ramp Services Supervisor

Swissport International AG; Anchorage (AK); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport International AG in Anchorage is seeking a ramp supervisor to efficiently manage ramp operations and direct staff to deliver high-quality service for customers. You will ensure safety, reliability, and timely handling of ground services in a fast-paced aviation environment.

Success requires a year of ramp-related experience, teamwork, and strong organizational skills, with flexibility to work evenings, weekends and holidays. Valid driver’s license and security clearance are required.

Qualifications

• High School Diploma or equivalent preferred.
• Minimum one year experience in ramp service or related field.
• Ability to work in a team environment.
• Knowledge about operation of Ground Service Equipment.
• Must possess strong organizational and multi-tasking skills.
• Effective verbal and written communication skills.
• Must be able to work in all weather conditions.
• Valid unrestricted Provincial Driver's License, DA and Transport Security Clearance.
• Flexible work schedule including evenings, weekends and holidays.

Responsibilities

• Supervise and manage staff to deliver excellent customer service.
• Maintain applicable safety and performance standards.
• Develop and build good relations with customers and Airport authorities.
• Report irregularities and take appropriate action.
• Participate and contribute to internal and customer meetings.
• Conduct daily shift briefings.
• Conduct safety meetings/briefings.
• Liaise with OCC regarding daily workforce requirements.
• Perform daily/weekly audits.
• Build and maintain good management/workforce relations.
• Ensure workforce adherence to company policies and procedures.
• Other duties as assigned.
• Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage.

Skills

Staff supervision

Teamwork

Verbal and written communication

Organizational skills

Ground Service Equipment knowledge

Driver's license & security clearance

Weather resilience

Education

High School Diploma or equivalent

Tools

Ground Service Equipment operations

Job description

Overview

Are you ready to take flight in a dynamic and fast-paced aviation industry? Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

To efficiently manage and direct ramp activities to deliver high-quality products/services to our customers.

Your activities

• Supervise and manage staff to deliver excellent customer service
• Maintain applicable safety and performance standards
• Develop and build good relations with customers and Airport authorities
• Report irregularities and take appropriate action
• Participate and contribute to internal and customer meetings
• Conduct daily shift briefings
• Conduct safety meetings/briefings
• Liaise with OCC regarding daily workforce requirements
• Perform daily/weekly audits
• Build and maintain good management/workforce relations
• Ensure workforce adherence to company policies and procedures
• Other duties as assigned
• Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage

Your profile

• High School Diploma or equivalent preferred
• Minimum one year experience in ramp service or related field
• Ability to work in a team environment
• Knowledge about operation of Ground Service Equipment
• Must possess strong organizational and multi-tasking skills
• Effective verbal and written communication skills
• Must be able to work in all weather conditions
• Valid unrestricted Provincial Driver's License, DA and Transport Security Clearance
• Flexible work schedule including evenings, weekends and holidays

What we offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!