DCA Ramp Services Supervisor

Swissport International AG; Washington (District of Columbia); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport International AG is seeking dedicated ramp staff to efficiently manage ramp activities and direct teams to deliver high-quality service to passengers and airlines. The role focuses on safety, coordination with airport authorities, and adherence to company policies in a fast-paced aviation environment.

We offer a comprehensive benefits package including health and retirement plans, paid time off, and holidays.

Qualifications

• High School Diploma or equivalent preferred.
• Minimum one year experience in ramp service or related field.
• Ability to work in a team environment.
• Knowledge about operation of Ground Service Equipment.
• Must possess strong organizational and multi-tasking skills.
• Effective verbal and written communication skills.
• Must be able to work in all weather conditions.

Responsibilities

• Manage ramp safety and environmental practices at the station to minimize injuries and damage.
• Supervise staff to deliver excellent customer service.
• Maintain safety and performance standards for ramp operations.
• Develop relations with customers and airport authorities.
• Report irregularities and take appropriate action.
• Participate in internal and customer meetings.
• Conduct daily shift briefings and safety briefings.
• Coordinate with OCC regarding workforce requirements.
• Perform daily/weekly audits and ensure adherence to policies.

Skills

Teamwork

Safety awareness

Communication

Multitasking

Education

High School Diploma

Tools

Ground Service Equipment

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor‑made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

To efficiently manage and direct ramp activities to deliver high-quality products/services to our customers.

The expected pay rate is $23.00-$24.34/hour. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Your activities

• Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage
• Supersize and manage staff to deliver excellent customer service
• Maintain applicable safety and performance standards
• Develop and build good relations with customers and Airport authorities
• Report irregularities and take appropriate action
• Participate and contribute to internal and customer meetings
• Conduct daily shift briefings
• Conduct safety meetings/briefings
• Liaise with OCC regarding daily workforce requirements
• Perform daily/weekly audits
• Build and maintain good management/workforce relations
• Ensure workforce adherence to company policies and procedures
• Other duties as assigned

Your profile

• High School Diploma or equivalent preferred
• Minimum one year experience in ramp service or related field
• Ability to work in a team environment
• Knowledge about operation of Ground Service Equipment
• Must possess strong organizational and multi-tasking skills
• Effective verbal and written communication skills
• Must be able to work in all weather conditions
• Valid unrestricted Provincial Driver's License, DA and Transport Security Clearance
• Flexible work schedule including evenings, weekends and holidays

What we offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.