Ramp Service Technician: Aircraft Ground & Customer Care

Paycom

Groton (CT)

On-site

USD 26,000 - 29,000

Full time

7 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) with company match

Paid time off

Job summary

Modern Aviation is seeking a Line Service Technician to provide safe, efficient aircraft ground handling and exceptional customer service for owners, guests, and crews. This hands-on role supports arriving and departing aircraft with professionalism and urgency.

Candidates should be 18+, have a high school diploma or equivalent, valid driver's license, and strong verbal and written communication. Open availability for nights, weekends, and holidays is required, with comprehensive benefits and

Qualifications

Strong verbal and written communication skills.
Previous customer service experience preferred.
Must be at least 18 years old.
High school diploma or equivalent required.
Valid driver’s license required.

Responsibilities

Perform aircraft fueling, towing, parking, de-icing, placement, and basic cleaning.
Operate ground support equipment per procedures and safety standards.
Ensure timely and accurate delivery of ground services for arriving/departing aircraft.
Maintain ramp awareness and manage hazards like FOD and weather changes.
Support a safety-focused culture and follow all policies and SOPs.