Ramp Operations Technician

MODERN AVIATION INC; Seattle (WA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with company match

Job summary

Modern Aviation is seeking a Ground Handling & Ramp Operations Technician in Seattle, WA. You will fuel, tow, park, de-ice, and clean aircraft, operate ground support equipment, and ensure timely delivery of services for arriving and departing aircraft.

The role requires a high school diploma, 18+ years of age, open availability (nights/weekends), a valid driver’s license, strong communication and math skills, and preferred previous customer service experience.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Must have open availability as work schedules vary, including evenings and weekends.
• Valid driver’s license.
• Strong verbal and written communication skills.
• Strong mathematical aptitude.
• Previous customer service experience preferred.
• Basic knowledge of aircraft types and aircraft servicing practices preferred.

Responsibilities

• Perform aircraft fueling, towing, parking, de icing, placement, and basic cleaning.
• Operate a wide range of aircraft ground support equipment in accordance with procedures and safety standards.
• Ensure timely and accurate delivery of all required ground support services for arriving and departing aircraft.
• Maintain continuous ramp awareness, including aircraft movement, FOD prevention, and changing weather conditions.
• Perform duties with attention to detail and minimal supervision.
• Promote safe operations by protecting customers, employees, aircraft, and equipment from harm.
• Follow all company policies, standard operating procedures, and safety regulations.
• Use sound judgment when making timely decisions during active operations.
• Support a safety focused culture by maintaining awareness of ramp hazards and operational risks.
• Deliver Modern Aviation’s exceptional service by assisting passengers and flight crews with professionalism and care.
• Greet customers with high energy, a positive attitude, and a willingness to exceed expectations.
• Anticipate customer needs, offer additional services, and represent Modern Aviation in a professional manner.
• Maintain a positive image with customers, vendors, partners, and airport stakeholders.
• Work effectively with other Line Service Technicians, Customer Service staff, and Operations leadership.
• Communicate clearly during aircraft movements and active operations.
• Perform additional duties as assigned by Shift Leads or Line Management.

Skills

Verbal and written communication

Mathematical aptitude

Customer service experience

Education

High school diploma or equivalent

Job description

Modern Aviation is seeking a Ground Handling & Ramp Operations Technician in Seattle, WA. You will fuel, tow, park, de-ice, and clean aircraft, operate ground support equipment, and ensure timely delivery of services for arriving and departing aircraft.

The role requires a high school diploma, 18+ years of age, open availability (nights/weekends), a valid driver’s license, strong communication and math skills, and preferred previous customer service experience.