Ramp Operations Supervisor

SkyChefs; Costa Mesa (CA); On-site; USD 68,000 - 80,000; Full time

Job summary

SkyChefs in Santa Ana, CA seeks a Ramp Operations Supervisor to lead ground operations for aircraft catering. You will oversee ramp staff, scheduling, training, and safety compliance while ensuring timely loading and unloading.

The role requires at least two years of progressive leadership in ramp or logistics, experience with union or hourly teams, and proficiency with scheduling and reporting systems. You must also drive safety initiatives across shifts and be proficient with Microsoft Office

Qualifications

• Two years of progressive leadership experience in ramp operations or transportation.
• Experience leading union and hourly workforces.
• Strong knowledge of OSHA FAA TSA safety guidelines.
• Excellent organizational and time management skills.
• Ability to work under pressure and meet deadlines.
• Valid driver's license and ability to operate ground service equipment.

Responsibilities

• Oversees daily ramp operations, including loading/unloading of catering equipment.
• Manages ramp personnel, including scheduling, training, and performance management.
• Ensures compliance with safety regulations (OSHA, FAA, TSA).
• Conducts regular safety inspections and training sessions.
• Coordinates with flight operations and catering teams to ensure timely loading of aircraft.
• Monitors ramp efficiency and equipment utilization.
• Resolves operational issues promptly and maintains records on ramp activities and performance metrics.
• Collaborates with other departments to ensure smooth operations and customer satisfaction.

Skills

Leadership

Safety focus

Staff scheduling

Reporting systems

Time management

Tools

Microsoft Office

Job description

About Us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Job Title: Ramp Operations Supervisor

Job Location: Santa Ana-USA-92626

Work Location Type: On-Site

Salary Range: $68,338.70 - 80,000.00

About Us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

This is a highly visible, hands-on leadership opportunity for someone who enjoys being on the floor, engaging with frontline teams, and solving real-time operational challenges.

As a Transportation/Ramp Operations Supervisor, you will oversee and coordinate all ground-level activities related to aircraft catering and loading operations. This role is responsible for monitoring safety, service, and operational performance while leading by example to foster a culture of accountability, teamwork, and continuous improvement.

The ideal candidate thrives in a fast-paced, high-pressure, and time-sensitive environment and has at least two years of progressive leadership experience in transportation, logistics, distribution, warehouse, or ramp operations. Success in this role requires experience leading union and/or hourly workforces, safety focused, strong employee engagement and performance management skills, and proficiency with workforce management, scheduling, and reporting systems.

Main Accountabilities

Supervisor Responsibility

• Oversees daily ramp operations, including loading and unloading of catering equipment and supplies.
• Manages ramp personnel, including scheduling, training, and performance management.
• Ensures compliance with all safety regulations, including OSHA, FAA, and TSA guidelines.
• Conducts regular safety inspections and training sessions.
• Coordinates with flight operations and catering teams to ensure timely and accurate loading of aircraft.
• Monitors and optimizes ramp efficiency, including equipment utilization and workflow.
• Resolves operational issues and problems in a timely and effective manner.
• Maintains accurate records and reports on ramp activities and performance metrics.
• Collaborates with other departments to ensure smooth operations and customer satisfaction and other duties as deemed necessary

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills And Experience

• Previous experience in ramp operations, distribution, logistics or a related field.
• Strong leadership and supervisory skills required
• In-depth knowledge of aviation safety regulations and procedures.
• Excellent organizational and time management skills.
• Ability to work under pressure and meet tight deadlines.
• Strong problem-solving and decision-making abilities.
• Valid driver's license and ability to operate ground service equipment and Good knowledge of Microsoft Office and Windows based computer applications.

SkyChefs is an EEO and ...